Portuguese Speaking Customer Service for Aviation industry

Portuguese Speaking Customer Service Representative

Join Patrique Mercier Recruitment, the leading agency for candidates seeking jobs in their native language across various countries, in an exciting opportunity as a Portuguese Speaking Customer Service Representative in the aviation industry. At Patrique Mercier Recruitment, we specialize in connecting talented individuals with top employers in diverse industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our dedicated recruitment process is designed to match the best candidates with the right employers, ensuring a seamless transition into fulfilling roles. We are committed to helping you find your dream job abroad, and we take pride in our ability to cater to your unique skills and linguistic capabilities. In this role, you will have the chance to engage with customers who require assistance in Portuguese, providing exemplary service in a fast-paced aviation environment. If you are passionate about customer service and are looking for an opportunity to leverage your language skills while working in a dynamic industry, we encourage you to apply and be part of our global network.

Responsibilities

Provide exceptional customer service to Portuguese-speaking clients in the aviation industry.

Assist customers with inquiries related to flight bookings, cancellations, and changes.

Resolve customer complaints efficiently and effectively while maintaining a positive attitude.

Document customer interactions and feedback accurately for future reference.

Collaborate with team members to enhance the customer experience and provide solutions.

Stay updated on aviation industry trends, policies, and procedures to provide accurate information.

Conduct follow-ups with customers to ensure satisfactory resolutions and foster ongoing relationships.