Service Account Coordinator

Job Description

Job Description

Company Description

About Us

At Shine Social Brand , we believe in the power of innovation, collaboration, and integrity. Our team works together to deliver strategic branding and business growth solutions that help companies shine in competitive markets. We value forward-thinking professionals who bring creativity and purpose to everything they do.

Job Description

Job Description

We are seeking a detail-oriented and motivated Service Account Coordinator to join our team. In this role, you will play a key part in supporting our clients, ensuring that each account receives outstanding service and attention. You will collaborate closely with internal departments to coordinate deliverables, maintain quality standards, and uphold client satisfaction across all service operations.

Responsibilities

Serve as a main point of contact for client accounts, providing clear and timely communication.

Coordinate the execution of service plans and ensure all project milestones are met.

Support account managers with scheduling, documentation, and follow-ups.

Track client feedback and work proactively to maintain strong relationships.

Ensure quality and consistency in service delivery through cross-department collaboration.

Prepare reports and summaries for internal reviews and client updates.

Qualifications

Qualifications

Excellent organizational and multitasking abilities.

Strong communication and interpersonal skills.

Professional demeanor with a client-focused mindset.

Ability to work efficiently under minimal supervision.

Proficiency in office and project management tools.

Additional Information

Benefits

Competitive annual salary ($57,000 - $61,000).

Opportunities for professional growth and development.

Supportive and collaborative team culture.

Comprehensive training and advancement opportunities.

Dynamic work environment focused on excellence and innovation.