Associate Project Planning Analyst

Associate Project Planning Analyst

Oncor Electric Delivery Company LLC, headquartered in Dallas, is a regulated electricity transmission and distribution business that uses superior asset management skills to provide reliable electricity delivery to consumers. Oncor (together with its subsidiaries) operates the largest transmission and distribution system in Texas, delivering power to nearly 4 million homes and businesses and operating more than 143,000 miles of transmission and distribution lines in Texas.

The Project Planning Analyst Associate will support senior team members in ensuring that the billing process accurately reflects contract terms and conditions within the Construction Services department of the Distribution Services (DS) organization. The Planning Analyst Associate will assist in consolidating various internal and external issues related to billing operations and systems. This position will present a summary of issues to senior team members for resolution and assist with the execution of solutions.

Key Roles & Responsibilities :

• Effectively communicate with external and internal personnel to ascertain and address billing issues, inquiries, and troubleshoot basic billing system errors in a timely manner
• Work with senior team members and other organizational teams to develop processes and operational improvements
• Ability to quickly learn various software platforms
• Assist in the training of internal and external users on the usage and functionality of the Oncor electronic billing system
• Facilitate new users' requests validations for the Oncor electronic billing system and resolve user account issues
• Set up special project assignments for contractors and certify invoices in the Oncor electronic billing system
• Assist with monitoring contractor compliance with contract specifications and notify senior team members of non-compliance
• Assist in improving the existing processes, maintaining process documentation (guides and SOPs), and procedures
• Ensure users are correctly updating and utilizing trackers as required, and responsible for supporting routine report maintenance
• Timely certification of invoices submitted by construction services contractors
• Maintaining an issue log pairing up issues with known solutions
• Ensuring billing groups and user surrogacies are setup correctly on the Oncor electronic billing system
• Creating manual invoices and Purchase Orders
• Ability to work in team of cross functional individuals
• Perform all essential aspects and functions of the job as well as any other specific job requirements

Skills :

Education and Experience :

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Benefits :

Participation in benefit programs for employees in collective bargaining units is subject to the applicable collective bargaining agreement.