Security Officer

Security Officer

The Security Officer is responsible for the safety and security of all our guests, employees, and visitors to the hotel. They are responsible for protection of all hotel assets, ensuring that hotel security policies and procedures in accordance with Sonesta Hotels International corporate guidelines are enforced and that the hotel is in full compliance to all local, state, and federal regulations. The Security officer also performs hotel security functions, to include fire prevention, safety, investigation, and resolution of guest and employee complaints regarding safety and security matters.

Principle duties and responsibilities (Essential Functions) include :

• Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage standards according to Sonesta G.U.E.S.T. and instill a passion for customer service in all the associates of the hotel.
• Performs normal hotel security functions to include fire prevention and safety checks.
• Investigates thefts, accidents, and other incidents which occur on the property.
• Prevents losses of company and guest property due to thefts, burglary, priority, and other criminal activity.
• Ensures a safe and tranquil environment for guests and employees.
• Assisting guests and colleagues on all security and safety related inquiries may require assistance with the ability to lift and move, in an emergency, an immobilized adult.
• Resolves guest and employee complaints regarding safety and security matters.
• Conduct floor patrols during tour of duty, including checking of doors, windows, and securing facilities during non-operating hours.
• Ability to understand and execute all safety and emergency procedures, (for example : fire, crowd control, inclement weather, and bomb threats.)
• Ability to understand and operate emergency equipment, (for example fire extinguishers, wheelchairs, respirators.)
• Monitors the activities of personnel on the premises to detect and counter thefts and other criminal activities.
• Completes associates forms and reports related to any accidents or issues within the premises of the hotel.
• Attend safety meetings, safety training and hazard assessments.
• Reports all accidents and injuries in a timely manner.
• Ability to perform work without direct supervision and handle multiple projects simultaneously.
• Immediately report hotel deficiencies to appropriate departments for immediate repair.
• Display daily professional, courteous, attentive, helpful, and positive attitude towards all guests, fellow employees, and managers.
• Ability to work cohesively with co-workers as part of a team to reach common goals.
• Ability to follow Sonesta's policies and procedures according to company guidelines.
• Maintain confidentiality of proprietary information; protect company assets.
• Perform other job duties as requested by supervisors / managers as other job duties may be assigned as needed.
• Understanding Sonesta's company and safety policies and maintain compliance with OSHA and the health department requirements.

Qualifications and Skills :

Physical Demands :

Expected Hours of Work :

Pay Range : $30.90 - $32.55 Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific / overall experience.

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including :

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.