A company is looking for a Customer Service Specialist to support inbound customer calls and enhance the customer experience.
Key Responsibilities
Handle a high volume of inbound customer inquiries and assist with various customer needs
Promote additional products during customer interactions to improve sales
Analyze account data and assist with refunds, payments, and order placements
Required Qualifications
Must have 12 months or more of customer service experience
Ability to work in a virtual environment and navigate multiple systems
Must provide a distraction-free work-from-home environment
Availability to work weekends, holidays, and additional hours as needed
Ability to troubleshoot technical issues and collaborate with IT when necessary
Customer Service Specialist • Savannah, Georgia, United States
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