Director of People & Culture

Director Of People & Culture

Director of People & Culture to shape our workplace experience and lead efforts that strengthen and support our core values for both union and non-union staff. Reporting to the Chief Human Resources Officer (CHRO), youll oversee a team of three and lead strategic initiatives in employee relations and engagement. Provide expert knowledge and guidance on employee relations matters, including investigations, conflict resolution, coaching, and policy interpretation. Lead performance management efforts, including guiding managers through warnings, performance improvement plans, and other employee communications. Facilitate staff training on HR best practices, employee conduct, and positive workplace culture. Collaborate with CHRO to analyze employee relations data and continuously improve policies, training, and HR processes. Create avenues for employee input and feedback via talent management surveys and engagement initiatives. Support the implementation of performance evaluation systems and total rewards strategies. Use HRIS systems (e.g., Paycom) to maintain data integrity and streamline HR operations. Ensure compliance with federal, state, and local labor and employment laws and internal HR policies. Oversee cyclical HR activities including the renewal process, open enrollment, and other special projects as needed.

Masters in Human Resources or related field; Bachelors degree required. 10+ years in progressive HR, including 3+ years in senior or advisory roles centered on employee relations. Bilingual English and Spanish preferred Experience in nonprofit and unionized settings is a plus. Track record leading complex investigations and delivering manager training. Solid knowledge of federal / state employment law and HR best practices. Proficiency with HRIS platforms; Paycom preferred. Exceptional interpersonal skills with demonstrated social intelligence, tact, empathy, respect, and patience Proven ability to influence stakeholders at all levels. Organized, detail-oriented, and able to thrive independently in a fast-paced, mission-driven environment. Excellent written and verbal communication, with proactive and inclusive messaging.