Benefits :
- Bonus based on performance
- Company parties
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Training & development
Frenchies Modern Nail Care is an AWARD-WINNING SALON!!
CHARLOTTE MAGAZINE BEST MANI / PEDI WINNER 2024, 2023 and 2022!
CHARLOTTE OBSERVER BEST NAIL SALON 2023 and 2022!
Are you a Concierge searching for the perfect salon to show your talents? We believe you should LOVE where you work; here are a few reasons you'll love Frenchies :
- Hands on, paid training
- A fun working environment, with supportive co-workers
- Above and Beyond Sanitization standards We Love Clean!
- Exposure to new skills and opportunities allows for change and growth
- Discounts on services and products
Job Summary
Frenchies Modern Nail Care is seeking a concierge to join our team! When guests walk into Frenchies they'll find a friendly, smiling face and a helping hand - this is our concierge! The ideal candidate has excellent communication and multi-tasking skills, a positive attitude, a strong work ethic, and is comfortable working with computers!
Responsibilities
- Greet guests as soon as they arrive with a warm welcome
- Check out guests and Rebook their next appointment
- Answer the phone in a timely matter and assist guests in booking / changing appointments
- Assist the team in maintaining the cleanliness of the salon throughout the day
- Attend to guests throughout their services to make sure they are comfortable
- Understand the Rebooking and Membership Model to explain the benefits to guests
Qualifications
- 2+ years of customer service experience
- Experience as a receptionist preferred
- Exceptional customer service and professional phone manner
- Advanced computer skills
- Excellent multi-tasking skills
- Positive attitude, strong, work ethic, punctual, reliable, team player
Frenchies Hours of Business
- Nights and Weekend availability required
- Monday, Tuesday, Wednesday 10am 7pm
- Thursday, Friday 9am 8pm
- Saturday 9am 6pm
- Sunday 10am 4pm
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