Performance Engineer LMTS

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Automation Platform team is responsible for the engine and applications that allow our customers to build and execute automated tasks that are customized for their business. These capabilities represent some of the most widely and heavily used features across our most popular products. The team is responsible for the Flow product area end to end - from the APIs and UI that builds workflows and processes to the backend services, database, performance and scalability.

We are looking for a talented performance engineer who is excited and motivated to help build Salesforce's future. Job grade level is flexible based on experience and skills. We want you to be curious, have a passion for learning, enjoy problem solving, and thrive on helping high-performing teams deliver with high determination to overcome ambiguity. The most important characteristic we look for is the ability to figure out what should be done and get it done within the spirit of Salesforce this requires thoughtfulness with a bias towards taking action and assuming responsibility.

Your Impact :

As a Performance Engineer you'll be a part of the team responsible for developing the tests, tools, frameworks, and platforms necessary for ensuring that the Automation Platform toolset remains the world's most highly performing, scalable, and reliable enterprise cloud hosted BPM suite in the industry. Your direct efforts will help us ensure we use the most innovative methodologies, deep architecture expertise, cutting-edge automation, and advanced tools in the industry to maintain our leadership position.

Responsibilities

Work closely with management, product owners, and engineers to understand product requirements and design appropriate performance test plans to verify features performance and scalability requirements

Measure, analyze, and optimize the performance and scalability of new and existing features within an Agile development environment.

Find performance bottlenecks in features across all areas of the cloud, diagnose the issues, fix them, and verify and test your solutions with the owning team.

Design and implement scalability, stability, stress, reliability, availability, and longevity tests using industry standard tools and custom developed software and scripts.

Provide accurate scoping, clear strategies, and milestones for performance tests

Communicate status, risks to test complete dates, and offer mitigation strategies to ensure on-time delivery of all committed projects to cross functional teams

Reproduce, diagnose, and resolve critical customer situations requiring special performance tests or simulations.

Collaborating and planning with development scrum teams to identify, prioritize, and mitigate performance risks of features being shipped every release

Review automation implementations and encourage sound design principles

Review test plans, results analysis, capacity planning guides for in-flight releases

Coordinate technical presentations and training for capacity planning guides

Report weekly trends highlighting product performance and team status against committed milestones and projects

Required Skills

8+ years of software development experience with specific experience in benchmark testing, performance analysis, troubleshooting, and optimizing enterprise software

Proven development experience in Java and SQL

Outstanding attention to detail and communication skills, both written and verbal

Ability to interpret technical data, and analyze performance results using applicable statistics concepts

Ability to identify / resolve system bottlenecks

Ability to identify potential limitations in software architectures

Ability to write clear and concise technical documents

Excellent troubleshooting and reasoning skills

Understanding of throughput, latency, memory and CPU utilization

Understanding concepts of multi-threading, cache, memory management, Java Virtual Machine, JIT

Experience with scripting tools such as JMeter, and profiling tools such as JProfiler and YourKit

Working knowledge of AJAX, HTTP, REST, JSON

Working knowledge of database tuning and administration (e.g. Oracle, DB2, Oracle AWR / STASPACK)

Working knowledge of operating system design / tuning / tools (e.g. Linux, Solaris, OProfile, VTune)

A related technical degree required.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights : workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including : time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link : https : / / www.salesforcebenefits.com. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

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