Housekeeping Public Space Attendant
North Charleston Embassy Suites 5055 International Blvd North Charleston, SC 29418 Full time
Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence
What's in it for you?
The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
- Career Growth & Learning 40% of our management hires are internal promotions!
- Invest in Your Future 401(k) plan with company match.
- Comprehensive Health Coverage Medical, dental, and vision insurance options.
- Paid Time Off & Vacation Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations.
- Perks That Fit Your Life Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
- Purpose & Impact Make a difference through Atrium's community service and volunteer programs.
Primary Purpose :
The primary purpose of the Housekeeping Associate is to provide guests with an excellent room experience while providing friendly, attentive, and timely service and through ensuring that guest rooms and public areas meet high standards of cleanliness and are properly presented.
Work Performed :
The Housekeeping Associate will be tasked with the following duties, responsibilities, and assignments :Clean and maintain hotel guest rooms, public areas and laundry within the hotel per established protocols, including but not limited to :Removal of all used and unused linen / terry from roomDisinfect all high touch surfaces and unused amenitiesClean bathroomsClean glass and mirrors, dust and polish furniture and equipmentReplace burned out light bulbsRemake beds with clean linensReplenish supplies such as drinking glasses, writing supplies and bathroom suppliesEmpty wastebaskets and transport other trash and waste to disposal areasClean rugs, carpets upholstered furniture and draperies;Ensure usage of approved cleaning chemicals;Operate, stock and maintain storage closets and room attendant carts to include such items as linens, towels, toiletry items and cleaning supplies;Maintain cleanliness and organization in all work areas;Examine and sort articles for laundry according to color, fabric, dirt content, and cleaning technique required;Use laundering equipment and the correct amounts of proper chemicals to safely and thoroughly clean and press linen;Make rounds through the halls each shift to ensure public areas are disinfected, clean and tidy, taking care to remove or replace anything out of order;Uphold departmental standards of quality of work and timing measured by brand customer satisfaction metrics and Atrium labor guidelines;May be required to train newly hired associates and support on-going performance development;Perform work on a deep cleaning and preventative maintenance scheduled program for all areas of the hotel as assigned. Use power equipment when applicable;Observe precautions required to protect hotel and guest property, report damage, theft and found articles to supervisor;Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership; andAny and all other work as required to complete the primary purpose of the position.Qualifications :
Preferred Prior Experience :
Previous hotel housekeeping or other applicable cleaning experiencePrior customer service experienceHigh school diploma or equivalentAble to lift a minimum of 50lbs occasionally and 20lbs regularlyAble to bend and squat repeatedlyAble to walk and stand for duration of scheduled shiftFlexible to work day shifts, early mornings, evenings, nights, weekends and holidaysAtrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.