POSITION TITLE : Lead Housekeeper
DEPARTMENT : Support
FLSA CLASSIFICATION : EXEMPT (SALARIED) ☐ NON-EXEMPT (HOURLY) ☒
REVISION DATE : 5 / 29 / 2025
JOB CODE : JOB SUMMARY :
The Lead Housekeeper at Armada Recovery is responsible for overseeing the cleanliness and maintenance of the facility. This position ensures that all areas are kept clean, sanitary, and safe for clients, staff, and visitors. The Lead Housekeeper will supervise housekeeping staff, manage inventory of cleaning supplies, and ensure compliance with health and safety standards.
SUPERVISORY RESPONSIBILITY : None
Management Reporting Relationships :
Directly Reports to : Executive Director
Directly Supervises : N / A
DUTIES OF THE POSITION :
The duties of the position include, but are not limited to, the following :
1) Housekeeping
- Ensure all areas of the facility are cleaned and maintained to high standards.
- Develop and implement cleaning schedules.
- Maintain records of cleaning activities and supplies.
- Address any housekeeping-related issues or complaints.
2) Supervision and Oversight
Supervise and coordinate the activities of housekeeping staff.Conduct regular inspections of rooms and common areas.Manage inventory and order cleaning supplies as needed.Train new housekeeping staff and provide ongoing training.Ensure compliance with health and safety regulations.3) Collaboration and Communication :
Coordinate with other departments to ensure smooth operations.Maintain excellent verbal and written communication with staff, clients, and visitors.ADDITIONAL DUTIES :
Ability to understand, speak, read, write in English.Ability to prepare routine reports and correspondence in English.Effectively speak before groups of customers or employees.Work all hours required to fulfill job duties and responsibilities (including weekends, evenings, and holidays as needed).Ability to carry / lift boxes weighing between 10 and 25 pounds.Must be able to ascend and descend stairs regularly as part of daily job duties.Perform additional duties and responsibilities as assigned by management.COMPLIANCE RESPONSIBILITIES :
Armada Recovery employees are required to comply all state and federal regulatory and legal requirements. Additionally, all staff members must comply with the Armada Recovery Employee Handbook, any Code of Ethics and all other Armada Recovery policies.
EDUCATIONAL REQUIREMENTS :
High school diploma or equivalentLICENSURE AND CERTIFICATION REQUIREMENTS :
NonePRIOR EXPERIENCE REQUIRED :
At least 2-3 years of experience working in housekeeping, preferably in a behavioral healthcare or healthcare setting.SKILLS AND QUALIFICATIONS :
Strong interpersonal and communication skills.Ability to co-facilitate group discussions in a non-judgmental and supportive manner.Understanding of evidence-based practices and therapeutic modalities for substance use disorder treatment.Ability to complete clinical documentation in an electronic medical record.Ability to handle sensitive and confidential information with discretion.Ability to work collaboratively in a multidisciplinary team.Crisis management and de-escalation skills.COMPUTER SKILLS : (Select required level for each application)
Ability to use Microsoft Word (or similar word processing program) at :Expert level ☐ Intermediate level ☒ Beginner level ☐
Ability to use Microsoft Excel (or similar spreadsheet program) at :Expert level ☐ Intermediate level ☒ Beginner level ☐
Ability to use Microsoft PowerPoint (or similar word processing program) at :Expert level ☐ Intermediate level ☒ Beginner level ☐
Ability to use : KIPU EHR software as follows :Expert level ☐ Intermediate level ☒ Beginner level ☐