Front Desk Associate for Renew Massage Studio's Denver Studio - Part Time

Job Description

Job Description

Join Renew Massage Studio as a Front Desk Associate!

Are you a reliable, customer-focused individual who thrives in a supportive environment? At Renew Massage Studio , we believe our employees are the key to providing the best massage experience in Denver. As a locally owned, female LMT-led studio, we're committed to your success and well-being.

Position : Front Desk Associate

Location : 765 S University Blvd, Denver, CO 80209

Pay : $21.00 per hour

Why Join Us?

At Renew Massage Studio, you'll work in a beautifully designed, clean, and eco-friendly space that values wellness and exceptional service. We provide comprehensive training, generous benefits to those who qualify, and a positive, team-oriented atmosphere.

Key Responsibilities

Deliver Excellent Client Care : This is a public facing and interacting position, so you need to greet clients warmly, assist with check-ins and checkouts, answer questions in person and on the phone, help with paperwork as needed, and troubleshoot client concerns and issues as needed.

Process Payments : Handle client transactions and master all checkout procedures.

Manage Scheduling & Communication : Answer calls, book and adjust appointments, process cancellations, and provide timely client support.

Maintain Studio Cleanliness : Keep the space inviting by assisting with trash and recycling removal, light cleaning, mopping, and bathroom upkeep.

Support Operations : Optimize appointment schedules, assist with outreach, perform data entry and reporting, track inventory, and support massage therapists with daily needs.

Schedule

Part-time, approximately 11 hours per week with the ability to pick up other shifts as they are available.

Availability : Must be able to work on these days : Wednesday and Friday .

What We Offer

Competitive Pay : $21 / hour, with breaks and meal periods as required by Colorado law

Annual Raises : Guaranteed yearly pay increases

Paid Sick Time : Available to all employees

Health Benefits : Health insurance (partially covered by Renew) for full-time employees (30+ hours / week), with optional vision and dental coverage

Employee Discounts : 55% off all massage services, plus discounts for family and friends

401(k) : Available after 6 months for employees working approx. 20+ hours per week

What We're Looking For

Experience : At least 1 year of front desk or customer service experience required; massage industry familiarity is a plus.

Dependability : Reliability, respectfulness, and punctuality are a must.

Communication Skills : Must be friendly, outgoing, professional, and effective with both clients and teammates.

Tech-Savviness : Comfortable using desktop computers and booking software.

Multitasking Ability : Capable of staying organized, self directed, and efficient in a fast-paced environment.

About Renew Massage Studio

Renew Massage Studio is a locally owned, non-corporate studio focused on high-quality therapeutic massage. We are dedicated to helping clients achieve sustainable wellness in a clean, beautifully designed environment. As a certified green business, we use only the best organic products and are proud to provide a supportive, employee-centered workplace.

If you're ready to join a team dedicated to wellness, professionalism, and outstanding client care, we'd love to hear from you - apply today to become part of the Renew family!