HRIS Expert (UKG Pro WFM)

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YOUR ROLE

This role will primarily focus on supporting, maintaining and enhancing the UKG Pro WFM application to ensure proper function and integration within the HRIS ecosystem. In addition, this role will be responsible for building, configuring, designing UKG application, ensuring the system aligns with business goals.

Responsibilities

• Configure pay policies, accrual policies, attendance policies in UKG based on company's HR policies
• Monitor and troubleshoot integration errors in Transaction Assistant related to people import and payroll export to ensure employee data flows flawlessly from and to UKG Pro WFM.
• Troubleshoot UKG complex issues escalated by the HRIS team ensuring they are answered on a timely manner.
• Analyze business processes and recommend enhancements to improve workforce efficiency and reporting accuracy.
• Serve as project lead for UKG Pro WFM upgrades, enhancements, and special initiatives, ensuring projects are delivered in a timely manner.
• Mentor and support HRIS Analysts and WFM users, promoting best practices and user adoption.
• Maintain UKG Pro WFM business structure by creating locations and jobs.
• Monitor UKG devices (InTouch / InTouch DX) and hardware usage and communication errors in Universal Device Management (UDM) by communicating with all NORTAM sites.
• Configure UKG devices and fix connection problems while maintaining device inventory and supporting locations.
• Serve as liaison to other HRIS areas and applications that could affect UKG Pro WFM function.
• Use UKG UAT environment to replicate user issues and test fixes to ensure an incident has been adequately resolved.
• Document HRIS work instructions and procedures by writing clear, concise, well-organized technical documentation.
• Ensure data quality and integrity by performing periodic system audits.
• Recommend changes in processes to reduce redundancies and manual work, while increasing efficiency.
• Stay up to date on UKG Pro WFM maintenance windows, system updates, new features and functionalities to expand HRIS solutions and services.
• Leverage UKG knowledge of data views and reports to analyze data and provide solutions to end users.
• Work closely with management, HRIS staff and other cross functional teams to support and roll-out new functionalities relevant to CEVA's business needs.
• Strong adherence to sensitivity and confidentiality in maintaining HR data.
• Support other HRIS team members in other HRIS applications as requested

Education and Experience

Skills

Seniority level

Seniority level

Associate

Employment type

Employment type

Full-time

Job function

Job function

Human Resources and Supply Chain

Industries

Transportation, Logistics, Supply Chain and Storage and Human Resources Services

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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