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Administrative Assistant

Administrative Assistant

Brothers That Just Do GuttersOwensboro, KY, US
30+ days ago
Job type
  • Full-time
Job description

Front Office Operations

Work and execute on all aspects of front office operations, offer consistent and friendly customer services in accord with company goals and guidelines, provide administrative support to all areas of the business and maintains contact with estimators.

All employees are required to conduct themselves in a safe manner at all times to ensure the safety of themselves, customers and the crew, as set forth in the Kind-Will Gutters, LLC Safety Manual. All employees must have a clear understanding of jobsite safety. Everyone is responsible for safety.

Capabilities :

  • Arrive on time and ready to work
  • Working knowledge of office technology- computers, MS Office, etc
  • Ability to learn and accept feedback, positive and corrective
  • Pleasant and courteous on the phone
  • Be organized. Have good communication skills.

General Overview of Responsibilities :

  • Filing, copying, faxing, correspondence, order supplies, etc.
  • Assist colleagues : office staff and foreman.
  • Answer phones, distribute messages, follow-up on phone messages. Represent our company in a professional manner, most likely being the first person the customer comes in contact with. Answer any questions, paving the way for the estimator.
  • Schedule estimate appointments.
  • Send pre-appointment materials introducing company.
  • Write time and date of estimate as a reminder for the customer. File lead sheets.
  • After job is scheduled, send scheduling packets to customer. Request contract and / or monies, color selection, and lead info.
  • Send "Thank you for Referral" gifts, and document.
  • Update and maintain customer database.
  • Process credit card payments.
  • Type proposals and job scopes on occasion.
  • Cost Accounting : Job Costing, Foreman Summary, and 50% Jobs.
  • Marketing : research, trace, print, and mail Neighborhood Cards.
  • Keep certain items stocked : Pens & Sticky Pads. Lead Books, Envelopes, Folders, CD-Roms, etc. Act in a timely manner on requests from other employees
  • Join Our Team at The Brothers That Just Do Gutters

    The Brothers That Just Do Gutters is a full-service rain gutter and gutter guard franchise, specializing in the installation, repair, and maintenance of seamless gutters, gutter guards, specialty gutters, and more. With over 100 franchise locations across the United States, we are rapidly growing and continuously seeking driven individuals to join our team.

    We are a performance-based company dedicated to providing clear career paths for individuals with goals and aspirations. We fully invest in our team members, believing that creating a comfortable and supportive work environment is key to success.

    Don't settle for a fixer-upper career. Join us and build something great.

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    Administrative Assistant • Owensboro, KY, US

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