Talent.com
Strategic Account Manager

Strategic Account Manager

OnTracSpringfield, MA, US
1 day ago
Job type
  • Full-time
Job description

Strategic Account Manager

OnTrac is hiring a Strategic Account Manager! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter!

Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.

Location : Remote (CA or WA preferred)

Employment Logistics : The Strategic Account Manager supports OnTrac's largest existing customers by building strong relationships and ensuring exceptional service delivery. This is a long-cycle sales role focused on growing package volume through consultative engagement and operational support. The role works closely with the Director of Customer Success and internal teams to maintain customer satisfaction and drive strategic growth.

Unpacking the Benefits :

  • Competitive individual and group benefits
  • Medical, Dental, and Vision insurance
  • Paid Time Off including Holiday pay
  • 401(k) with company match
  • Safe and clean work environment

The Must-Haves :

  • Bachelor's degree or equivalent experience
  • 610 years of experience in account management, sales, or customer success
  • Mandarin speaking (written and verbal)
  • Strong organizational, communication, and relationship-building skills
  • Ability to travel up to 3040%
  • Your Mission in Motion :

  • Drive volume growth by selling OnTrac's solutions to existing strategic customers and securing long-term commitments.
  • Manage day-to-day account operations, ensuring service excellence and timely resolution of customer needs.
  • Collaborate with the Director of Customer Success on reporting, administrative tasks, and territory strategy.
  • Prepare and deliver business reviews and presentations that highlight performance and growth opportunities.
  • Represent OnTrac at industry events, trade shows, and customer meetings to strengthen relationships and brand presence.
  • Leverage internal tools and best practices to support account planning, performance tracking, and customer engagement.
  • Paving your way to your success :

  • You're customer-focused and committed to delivering exceptional service.
  • You communicate clearly and confidently across cultures and teams, using sound judgment and professionalism.
  • You're proactive, organized, and able to manage multiple priorities with minimal oversight.
  • You bring a strategic mindset and strong business acumen to account growth and retention.
  • You thrive in collaborative environments, build trust with stakeholders, and hold yourself accountable for results.
  • You're adaptable, data-driven, and consistently demonstrate integrity, reliability, and a passion for long-term customer success.
  • If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply! OnTrac is proud to be an Equal Opportunity Employer. OnTrac is an equal-opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace.

    Create a job alert for this search

    Strategic Account Manager • Springfield, MA, US

    Related jobs
    • Promoted
    Strategic Account Manager

    Strategic Account Manager

    ClarivateHartford, CT, US
    Full-time
    As a Strategic Account Executive, you will be tasked with securing, building, and developing partnerships with Clarivate's most important global clients in the biggest and most important markets.Su...Show moreLast updated: 1 day ago
    • Promoted
    SA51P4 Account Manager

    SA51P4 Account Manager

    CASHartford, CT, US
    Full-time
    CAS uses intuitive technology, unparalleled scientific content and unmatched human expertise to help companies create groundbreaking innovations that benefit the world. As the scientific information...Show moreLast updated: 1 day ago
    • Promoted
    Account Manager

    Account Manager

    Applied Industrial TechnologiesSouth Windsor, CT, US
    Full-time
    Looking for a company with a great culture and a rich history of success? At Atlantic Fasteners, the Account Manager role has immediate impact on our field sales performance and in customer satisfa...Show moreLast updated: 30+ days ago
    • Promoted
    Strategic Account Manager - Government Programs (Medicare / Medicaid)

    Strategic Account Manager - Government Programs (Medicare / Medicaid)

    SafeRide HealthHartford, CT, US
    Full-time
    Strategic Account Manager Government Programs.Virginia, or Florida (Remote Role).At SafeRide Health, we are redefining access to care for Americas most underserved populations.As a Strategic Accou...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Strategic Account Manager

    Strategic Account Manager

    Private Health ManagementSpringfield, MA, US
    Full-time
    Private Health Management (PHM), a clinically sophisticated healthcare navigation firm, specializes in assisting clients in obtaining the best care and outcomes when facing serious and complex medi...Show moreLast updated: 15 hours ago
    • Promoted
    Strategic Account Sales Manager

    Strategic Account Sales Manager

    KohlerSpringfield, MA, US
    Full-time
    Strategic Account Sales Manager.Location : Remote - United States.We are seeking a dynamic and entrepreneurial Strategic Account Sales Manager to join our high-performing team.In this role, you will...Show moreLast updated: 1 day ago
    • Promoted
    Account Director, Strategic Accounts

    Account Director, Strategic Accounts

    AdobeSpringfield, MA, US
    Full-time
    Adobe Digital Experience Sales Professional.Changing the world through digital experiences is what Adobe's all about.We give everyonefrom emerging artists to global brandseverything they need to de...Show moreLast updated: 1 day ago
    • Promoted
    Key Account Manager- Hartford, CT

    Key Account Manager- Hartford, CT

    Amplity HealthHartford, CT, US
    Full-time
    Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease...Show moreLast updated: 14 days ago
    • Promoted
    Strategic Partner Account Manager

    Strategic Partner Account Manager

    NASCOHartford, CT, US
    Full-time
    Strategic Partner Account Manager.NASCO is seeking a dynamic Strategic Partner Account Manager to lead and grow our partner ecosystem across technology, product, consulting, and systems integrator ...Show moreLast updated: 1 day ago
    • Promoted
    Account Manager

    Account Manager

    CrodaSpringfield, MA, US
    Full-time
    Croda is a FTSE100 organization driven around our purpose of Smart Science to Improve Lives.With over 6,000 employees across 39 countries, we are focused on the research and development of novel an...Show moreLast updated: 1 day ago
    • Promoted
    Strategic Accounts Manager, Electrical Contracting and Construction

    Strategic Accounts Manager, Electrical Contracting and Construction

    Sonepar GroupSpringfield, MA, US
    Full-time
    Strategic Accounts Manager, Electrical Contracting And Construction.Sonepar Management Group (SMG) supports our Sonepar brands (i. US through a shared services model.These services include, but are ...Show moreLast updated: 1 day ago
    • Promoted
    National Account Manager, Business Services (Remote - GA, SC or AL)

    National Account Manager, Business Services (Remote - GA, SC or AL)

    RELXSpringfield, MA, US
    Remote
    Full-time
    The National Account Manager role maintains and grows a book of business in the Southeast territory, while driving the utilization of LexisNexis Risk Solutions products across various platforms to ...Show moreLast updated: 1 day ago
    • Promoted
    Neuroscience Account Manager (Psychiatry) - Hartford, CT West

    Neuroscience Account Manager (Psychiatry) - Hartford, CT West

    Vanda Pharmaceuticals BrandHartford, CT, US
    Full-time
    Neuroscience Account Manager (Psychiatry) - Hartford, CT West.Vanda Pharmaceuticals (NASDAQ : VNDA) is a specialty pharmaceutical company focused on the development and commercialization of novel th...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Regional Account Manager

    Associate Regional Account Manager

    ServiceChannelHartford, CT, US
    Full-time
    Reporting directly to the North American Sales Director, you'll collaborate closely with Regional Account Managers to serve as a trusted advisor to customers, partnering with Sterile Processing Dep...Show moreLast updated: 1 day ago
    Strategic Sales Account Manager

    Strategic Sales Account Manager

    Westfalia FruitCT, US
    Remote
    Full-time +1
    Quick Apply
    Reporting to the Director of Customer & Business Development, the.Strategic Sales Account Manager.Sales and Marketing Team to retain existing accounts, acquire new customers, support key initia...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Strategic Account Executive

    Strategic Account Executive

    PaddleHartford, CT, US
    Full-time
    Paddle offers digital product companies a completely different approach to their payment infrastructure.Instead of assembling and maintaining a complex stack of payments-related apps and services, ...Show moreLast updated: 15 hours ago
    • Promoted
    Inside Sales- Strategic Account Specialist

    Inside Sales- Strategic Account Specialist

    AvnaBerlin, CT, United States
    Full-time
    The Inside Sales Specialist is expected to have the ability to connect with customers and build appropriate rapport to have a thorough understanding of their needs, expectations and requirements to...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Sr Account Manager, SynBio - SF

    Sr Account Manager, SynBio - SF

    Twist BioscienceSpringfield, MA, US
    Full-time
    The Sr Account Manager is responsible for delivering revenue and driving growth in their territory for Twist Bioscience gene synthesis products. S)he is accountable for delivering accurate revenue f...Show moreLast updated: 15 hours ago