Job Description
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Aquent is seeking a dynamic and visionary Program Manager to partner with a leading global technology organization that is at the forefront of innovation, shaping the future of how people connect, work, and live. This is an exceptional opportunity to step into a pivotal role where your strategic leadership will drive critical initiatives that span across multiple teams and organizations. You’ll be instrumental in translating ambitious goals into actionable plans, directly influencing strategic direction, and delivering tangible business, operational, and technical improvements. If you’re ready to make a significant impact, orchestrate complex cross-functional efforts, and foster a culture of continuous improvement, this is the role for you!
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You’ll be at the heart of our operational excellence, translating ambitious goals into actionable plans and ensuring that our most complex programs not only meet but exceed expectations. Your leadership will be key in orchestrating cross-functional efforts, navigating challenges, and fostering a culture of continuous improvement and innovation. This role offers significant opportunities to lead high-visibility programs, innovate solutions to complex challenges, and collaborate with diverse teams across the organization, directly contributing to shaping our operational strategies and fostering a culture of excellence.
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#STM
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Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!
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Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.
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Client Description
As a Program Manager, you drive multiple programs reaching beyond your immediate team and organization. You proactively identify, organize, and drive program activities and stakeholders in order to successfully deliver business, operational, and technical improvements. You scope, phase, and drive ambiguous cross-functional and cross-organizational challenges including delivering downstream change management, alongside your stakeholder team. You ensure alignment of senior cross-functional and cross-organizational stakeholders. You have advanced knowledge of the domain of your program.
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Responsibilities include :
\n– Across multiple teams, independently define, drive, and own program charter(s) that address scope, and timeline, OKRs, resourcing and risks / dependencies of moderately complex programs. Translate ambiguous program goals into clear and measurable objectives / milestones. Determine the effective level of program management required of an initiative. Create project plans that break down a project into discrete phases aligned to the needs of stakeholders, include risks / dependencies and support proactive identification of program constraints.
\n– Independently determine program phasing and metrics that effectively address continuous improvement including Resource Stewardship. Optimize regular checkpoints and metrics dashboards. Ensure stakeholders are aligned on rationale for program pivots.
\n– Independently design and deliver optimized program communication plans including executive and key partner communications. Articulately represent the program across touchpoints.
\n– Anticipate change management requirements. Independently develop change management rollout plans for programs including impact analysis. Proactively drive pivots requiring change management, monitor progress of change management rollout, and resolve misalignments. Define future change management needs.
\n– Effectively build trusted relationships with senior program stakeholders to proactively enable effective decision making. Resolve prioritization misalignments with stakeholders. Proactively manage program escalations.
\n– Independently determine and collect data required to govern programs and effectively drive stakeholder decision-making. Independently maintain project trackers and status reports. Identify and execute on program tasks, including proactively managing dependencies, while incorporating Product Excellence values, Product Inclusion, and brand trust and reputation. Create automated processes to enhance velocity and monitoring. Define program governance structure by determining effective management of mitigations, postmortems, and escalation reports. drive effective program stakeholder meetings.
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Minimum role qualification requires proficiency in :
\n– Portfolio Management (PgM / TPM)
\n– Team Management
\n– Continuous Improvement (PgM / TPM)
\n– Managing Organizational Change (PgM / TPM)
\n– Communications Management (PgM / TPM)
\n– Planning (PgM / TPM)
\n– Stakeholder Management (PgM / TPM)
\n– Execution and Governance (PgM / TPM)
\n– Technical Judgment (TPM)
\n– User understanding and empathy
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#LI-Hybrid
Program Manager • Kirkland, WA, US