Dental Billing Specialist

Position Summary :

The primary purpose of this position is to perform billing, payment posting and denial management for physician and dental providers.

Job Responsibilities :

• Maintain daily medical and dental charge entry functions for designated site(s)
• Audit patient accounts for demographic & insurance accuracy.
• Files claims to secondary insurance (i.e. Medicaid, Carolina Access, PHP Plans, Tailored, Commercial Payers or Medicare) for payments.
• Respond to all inquiries and correspondences from patients and insurance companies.
• Maintain the A / R work queues for designated site(s)
• Back up front office duties which may include answering incoming calls, appointment scheduling and outbound appointment reminder calls.
• Obtain and correct missing or incorrect information to patient accounts from insurance companies, as needed.
• Develop and maintain strong working relationships within the billing team and finance department.
• Maintain patient confidentiality and provides customer service.
• Abide by all company policies regarding safety / health rules and regulations.
• Adapts to various situations and adjusts to shifting priorities.
• Perform other tasks as assigned.

Job duties require a high school education with additional specialized courses in medical / dental terminology. Must have a working knowledge of medical / dental billing, working knowledge of commercial billing, strong computer skills, strong written communication skills, denial management, phone etiquette and be a team player. Must maintain current NC driver's license for occasional outside travel.

Minimum Qualifications Include