Global Account Manager
Location : Portland, OR, United States
Job Family : Sales
Job Type : Regular
Scope / Supervision and Interaction
This position may not have direct reports, at the discretion of local management.
Directs and coordinates global customer-based activities and strategies with other Parker sales organizations, manufacturing divisions and engineering entities. Account responsibility will be global with a "dotted line" relationship to account managers / sales company sales managers serving global accounts in other countries.
Essential Functions
- Responsible for managing global customer accounts, relationships and agreements on a global basis.
- Develops and maintains comprehensive knowledge of competitive products and their activity in the marketplace and provides reports, on a regular and / or monthly basis.
- Keeps management and sales personnel aware of changes affecting the customer's industry as well as engineering, sales and distribution of Parker products.
- Leads the development and implementation of appropriate response strategies.
- Responsible for gathering, interpreting, and disseminating forecast market data provided by sales personnel and company marketing programs.
- Implements strategies to recognize new revenue and margin opportunities.
- Builds and maintains a high level of customer satisfaction by directing the necessary Parker resources to meet customer needs and solutions on a global basis.
- Coordinates all on going customer issues, commercial issues, platform engineering issues and communication issues.
- Formulates and develops comprehensive business plan for each account to address :
- Sales growth activities
- Technology
- Market information
- Competitive information
- Pricing Strategies
- Global consolidated Gross Margin Strategy
- Formulates and directs strategy deployment plan to tie to Group's and trading subsidiaries business plans.
- Manages and communicates all worldwide systems engineering activities.
Qualifications
Technical college degree preferred
Minimum of 5 years of experience in major account and business management.
Extensive experience in sales to large OEM's is preferred.
Highly effective communication, presentation, and interpersonal skills.
Executive and mature business appearance with ability to develop trust with the customers and the groups.
Patient team builder with global acumen to build and manage high level customer contacts.
Highly organized, self-motivated, and charismatic.
Strong leadership qualities with motivational skills along with the ability to influence without authority within Parker.
Extensive knowledge of Parker's organization and technologies, with the ability to lead the achievement of unified Parker solutions.
Additional knowledge, skills and abilities :
Strategic selling skills to include building account plans, negotiating global agreements, executive relationship management and internal consensus buildingTechnical aptitude to develop a strong understanding of how Parker products and capabilities apply to the customer's devices in order to promote integrated systems solutions salesStrong interpersonal and networking skills to establish and maintain effective internal and external working relationshipsCapability to interact in multicultural business environmentsAbility and willingness to travel globally to the extent necessary (8-10 nights / month typical) to accomplish the Essential FunctionsParker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law.