Bilingual Admin

We are seeking a Bilingual Admin to help create positive client experiences from enrollment through to class completion by connecting clients with appropriate programs and resources.

Essential Duties and Responsibilities : include the following. Other duties may be assigned.

• Compile and maintain all records of business transactions and office activities related to the daily operation of the department.
• Identify client needs, enroll them in the appropriate program and process payments per company procedures.
• Set up client programs and payment schedules and prepare documents and proof of enrollment certificates.
• Track client attendance and process completion certificates or provide appropriate notification to the courts as required for non-compliance.
• Provide timely information in response to phone and mail inquiries about certain programs to ensure positive customer experiences.
• Display courtesy and empathy in difficult and emotional customer situations.
• Other duties as required to meet the needs of our clients, our employees and company as a whole.
• Program Staff members may be designated to a specific department (e.g., call center, attendance, completions, intake) for their primary duties and responsibilities. However, it is essential for them to undergo cross-training in all departments and remain adaptable to perform tasks as assigned, to address evolving business requirements.
• Regular, predictable attendance is required
• Ability to get along and work effectively with others

Desired Skills and Experience

We are seeking a Bilingual Admin to help create positive client experiences from enrollment through to class completion by connecting clients with appropriate programs and resources.

Essential Duties and Responsibilities : include the following. Other duties may be assigned.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.