Bilingual Customer Service Representative

Job Description

Job Description

Join our dynamic team at Florida One Insurance as a Full-Time Bilingual Customer Service Representative! Imagine diving into a fast-paced, energetic environment where your bilingual skills make a real impact on customers' lives.

You'll thrive in a relaxed yet fun atmosphere, tackling exciting challenges every day while making meaningful connections.

As you help clients navigate their insurance needs, you'll feel the satisfaction of being a problem solver and empathetic listener.

With a competitive salary ranging from $46,133 to $65,405 annually, this onsite position offers the chance to grow your career while being part of a customer-centric culture that celebrates integrity and innovation.

As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, Life Insurance, Competitive Salary, and Paid Time Off.

Step into your future with us, where every day brings new adventures and opportunities to shine!

Florida One Insurance : Who We Are

Florida One Insurance Agency is a leading insurance company committed to delivering exceptional products / services and unparalleled customer experiences.

We take pride in our diverse team, where every member plays a crucial role in ensuring customer satisfaction and success.

We work with a wide range of reputable insurance carriers to ensure that you receive the best coverage at the most competitive rates.

Our commitment to excellence means that you can trust us to guide you through every step of the insurance process, from selecting the right policy to handling claims with efficiency and care.

Your role as a Bilingual Customer Service Representative

As a Customer Service Representative Sales Insurance Agent at Florida One Insurance, your day begins with a strategic review of your agenda, setting the stage for productive client engagements.

You'll dive into emails and voicemails, swiftly addressing urgent client needs and company updates. Your primary mission?

To connect with both potential and existing clients through dynamic inbound and outbound calls, showcasing a variety of insurance products while understanding their unique needs.

You'll assess coverage requirements, process new applications, and assist with policy changes or renewals-all while ensuring meticulous updates to client records.

Your proactive approach will involve tracking sales metrics and following up on leads to harness every opportunity. Engaging in team meetings will keep you on the cutting edge of new products and market trends.

As the day closes, you'll document client interactions thoroughly, gearing up for tomorrow's challenges while balancing persuasive sales techniques with authentic customer care.

Are you the Bilingual Customer Service Representative we're looking for?

To thrive as a Customer Service Representative Sales Insurance Agent at Florida One Insurance, you'll need a vibrant blend of skills and attributes.

Strong communication skills are essential, as you'll be engaging with clients from diverse backgrounds, requiring both clarity and empathy.

A knack for problem-solving will empower you to identify client needs and deliver tailored insurance solutions effectively.

You'll also need to be highly organized, adept at managing multiple client interactions and keeping detailed records. Sales acumen is vital;

the ability to persuade and build rapport while maintaining integrity will set you apart.

Adaptability is key in this fast-paced environment, as staying informed on industry trends and product knowledge will enhance your service delivery.

Finally, a customer-centric mindset will ensure that you prioritize client satisfaction in every interaction, creating lasting relationships that foster loyalty and trust in our brand.

Get started with our team!

Applying for this position is a walk in the park if you feel it's a good fit for you. Best of luck!