Delivery Manager

Delivery Manager

Contract to Hire

Remote (EST Time Zone)

Our Big 4 client is seeking a highly organized and detail-oriented individual to join their team as a Delivery and Release Manager.

In this role, you will be responsible for overseeing the end-to-end delivery and release processes, ensuring the successful deployment of software and products to our clients.

The ideal candidate will possess strong project management skills, excellent communication abilities, and a deep understanding of software development lifecycles.

Responsibilities :

Delivery Management :

• Coordinate and facilitate the delivery of software releases, ensuring alignment with project timelines and customer expectations.
• Collaborate with cross-functional teams, including development, testing, and operations, to streamline the delivery process.
• Identify and mitigate delivery risks, proactively addressing potential issues to prevent delays.

Release Planning :

• Develop and maintain release plans, considering dependencies, resource availability, and project priorities.
• Collaborate with stakeholders to define release objectives, scope, and acceptance criteria.
• Ensure alignment of release plans with organizational goals and customer requirements.

Quality Assurance :

• Implement and enforce quality assurance processes to guarantee the reliability and stability of releases.
• Collaborate with testing teams to establish comprehensive testing strategies and methodologies.
• Monitor and analyze release performance metrics, identifying areas for improvement.

Communication and Stakeholder Management :

• Communicate release schedules, status updates, and potential risks to all relevant stakeholders.
• Work closely with product owners, project managers, and development teams to ensure a clear understanding of release requirements.
• Facilitate effective communication between different teams involved in the delivery process.

Continuous Improvement :

• Identify opportunities for process improvement and implement best practices to enhance the delivery and release management processes.
• Conduct post-release reviews to gather feedback and implement improvements for future releases.
• Stay abreast of industry trends and emerging technologies to enhance delivery practices.

Qualifications :

Demonstrates a thorough level of abilities with and / or a proven record of success as both an individual contributor and team member, in planning and execution of projects to deliver technology solutions including the following areas :

• Agile Methodologies
• Experience documenting and assisting with budgets / financial management with some guidance.
• Proficiency in facilitating onboarding resources - work with Procurement (SOWs, MSAs, Change Orders), Third Party Labor, and vendors (OW forms, background checks)
• Facilitating licensing and renewals as needed
• Assisting with preparation, tracking, and delivery of Project Status Reports
• Facilitating release management processes
• Administering data and access management to SharePoint and VSTS
• Administering data in Archer, ServiceNow, and RequestIt
• Ability to exercise confidentiality, discretion, and personal sensitivity in all aspects of the role.
• Complying with policies and procedures in all aspects of the role
• Acting as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed
• Exposure to Microsoft Suite (Preferred) : Azure DevOps, Power Platform, Power Automate
• Ability to understand data and ETL processes
• Experience with Alteryx (Preferred)

Education :

• Minimum Degree Required : High School Diploma
• Bachelor's Degree Preferred
20 days ago