Job Description
Job Description
Salary : 50,000.00
Healthcare Review Specialist
Full-Time Requires on-call (remote) coverage that includes evenings, holidays and weekends on a rotating schedule
MMRO is seeking a detail-oriented and professional Healthcare Review Specialist to support the lifecycle of independent medical review cases. This role serves as the critical liaison between referring parties, Physicians and Nurses, ensuring each case is accurately received, assessed, set up, and documented.
This position includes rotating on-call weekend availability (typically 23 hours) and occasional evening or holiday coverage.
Key Responsibilities
- Receive and triage incoming medical review requests
- Review requests for case type, completeness, and conflict of interest
- Set up medical files and document cases in internal systems / portal
- Serve as primary liaison between clients, Physicians & Nurses
- Ensure all information is handled in alignment with confidentiality protocols
- Participate in rotating on-call coverage as scheduled
Required Qualifications
High School Diploma or GEDMinimum 2 years of relevant professional experienceExcellent verbal & written communication skillsStrong customer service skills and professional phone presenceProficiency in Microsoft Office (Word, Outlook, data entry)Working knowledge of medical terminologyPreferred Qualifications
Prior experience in independent medical review or URAC-related operations1+ year experience in telephonic medical / clinical supportAdvanced data entry and documentation accuracyExperience handling confidential information and sensitive timelinesAbility to prioritize, work independently, and perform well under pressureWhy Join MMRO?
Mission-driven organization with strong operational integrityProfessional, collaborative work environmentPTO compensation for on-call hours + bonus PTOOpportunity to grow within the medical review / clinical operations spaceA Cover Letter is Required to be considered for this role.