Advanced Video Engineer IV

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

This posting has been extended beyond the initial anticipated closing date.

Do you have the skills needed to maintain and enhance Spectrum’s advanced video and signal processing systems? As an Advanced Video Engineer IV, you will design, document, implement, and troubleshoot systems in our Video organization. You will work closely with associated Systems Engineering, Advanced Engineering, and IT teams, vendor operations staff as well as internal operations staff on system design and configuration.

How You’ll Make an Impact

• Understand the principles of design and solutions improvement, convert high level designs into production ready implementation plans, develop monitoring solutions, detailed analysis of Ticket information, Tier IV escalation activities, and train others in technologies and solutions
• Deep dive of Root Cause Analysis of outages and events which includes (but not limited to) working with vendors, support center management and update information in an RCA summary of the outage or event
• Work closely with Architects and Engineers in designing, modeling, and implementing break/Fix tools and procedures of new and old technologies
• Document project requirements including scope, level of effort, schedule, testing and terms of delivery to ensure project is completed with highest level of quality on time
• Research and identify technology opportunities and their application to the business
• Stage and validate new hardware and software for proper configuration and performance
• Lead a group of junior and peer engineers to resolve solution performance issues

Working Conditions

• Office environment

• May work in Lab or Data Center/Implementation Facility environment

• 24X7 Video Support Operations environment

• Occasional travel as required

• On-Call as needed

What You’ll Bring to Spectrum

Required Qualifications

• Education
  Bachelor's Degree in Computer Science, Electrical Engineering, related field or equivalent work experience
• Experience
  6+ years Video and CDN Engineering, Support
• Skills
  

  Ability to read, write, speak and understand English

  Specialized skillset in video transport delivery of MPEG2, MPEG4, HEVC H.264 and H.265

  Strong Knowledge in Digital Headend and CPE Control Systems, Encryption Technologies, Session Resource and Management Systems, Back Office environments and interfaces

  Effective troubleshooter of video processing and delivery systems

  Effective writing and communication skills, able to package complex information in an easy to understand way

  Ability to use personal computer and software applications

  Systems knowledge (Linux, Unix, Encoders, Video delivery, control and back-office systems)

  Infrastructure knowledge (Raw Iron, Steel Cloud, ElasticCloud, OpenStack, AWS, DRM)

  Ability to work in a team environment

  In-depth knowledge in areas of specialty for specific applications, and general knowledge of supporting or integrating applications creating platform ecosystems

  Advanced IP networking knowledge, TCP/IP protocols, Routing, Switching, SNMP, ARP etc

  Expert ability to perform MPEG analysis and effectively communicate data analysis results to leadership and group environments (verbal and written)

  Expert knowledge in using ticketing and software tools to support the current operations

  Expert knowledge of software designing software, such as Visio

  Ability to perform duties in a very fast pace 24x7support environment and ability to learn new technology quickly

  Ability to use the following office equipment: telephone, copier, fax, and calculator

  Ability to use personal computer and software applications

  Knowledge of Microsoft Office

  Knowledge of Operating systems, Video Delivery and Control equipment and video monitoring systems

Preferred Qualifications

• Education
  

  CCNA/CCNP

  SCTE DVEP

  Linux

  Unix

  Oracle

  Splunk

  Linux, Unix, or other system administration certification are helpful

• Experience

  Knowledge of company products and services

  Experience in maintaining and troubleshooting video delivery or video applications

  Hands on operational experience in performing video devices or systems upgrades, and Break/Fix activities

  Experience with internal or external direct customer contact in a technical environment—Technical, Hub, Headend, VOD or Controller Operations, background within an MSO or vendor network environment

EVD335 2025-61395 2025

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

This job posting will remain open until 2025-11-03 05:00 AM (UTC) and will be extended if necessary.

The base pay for this position generally is between $88,330.00 and $156,530.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.