Infor Visual System Admin

Our client is seeking an experienced Infor Visual System Administrator to oversee the configuration administration and optimization of their Infor Visual ERP environment. This role is essential to ensuring the stability scalability and effectiveness of the ERP platform that supports daily operations across manufacturing finance engineering supply chain and corporate functions.

This is a remote position with periodic travel to company sites for support training and project work. The ideal candidate brings deep functional and technical understanding of Infor Visual strong business acumen and the ability to partner closely with cross-functional teams.

You will serve as the primary ERP system expert and escalation point ensuring reliable performance for approximately 250 users while driving continuous improvement across the business.

Key Responsibilities

ERP Administration & Configuration

Administer configure and maintain the Infor Visual ERP system ensuring high availability and optimal performance.

Manage system settings user access permissions roles and security policies.

Oversee environments patches updates and upgrades.

Process & Business Support

Collaborate with Operations Finance Engineering Sales and Supply Chain to align system functionality with business requirements.

Gather requirements design solutions and implement configurations to enhance workflows and business processes.

Prioritize standard functionality while minimizing unnecessary customization.

Advanced Troubleshooting & Escalation

Serve as the Tier-1 escalation point for complex ERP issues beyond helpdesk capabilities.

Diagnose and resolve system errors data issues and integration challenges.

Provide guidance to end users and internal support teams.

Enhancements & Project Leadership

Lead ERP improvement initiatives including module enhancements workflow improvements integrations and reporting upgrades.

Support ERP rollouts upgrades migrations and large-scale initiatives.

Partner with internal IT and external vendors as needed.

Documentation & Quality Assurance

Develop and maintain system documentation process flows test scripts and functional specifications.

Establish and execute testing protocols to ensure high-quality production-ready solutions.

Integration & Innovation

Identify opportunities to leverage planning tools automation and analytics to extend ERP capabilities.

Support integrations between Infor Visual and third-party systems.

User Support & Training

Provide training support and coaching to end users to improve adoption and system utilization.

Travel onsite as needed for go-lives audits workshops and support activities.

Required Skills & Experience

7 years of hands-on experience with Infor Visual ERP administration configuration and support.

Strong understanding of manufacturing processes finance engineering inventory sales and time collection modules.

Proven experience supporting a large user community (100 users preferred).

Demonstrated success leading ERP enhancements upgrades or implementations.

Working knowledge of related enterprise systems (planning automation analytics).

Strong data analysis and troubleshooting skills.

Ability to communicate effectively with technical teams leadership and end users.

Bachelors degree in Information Systems Business or related fieldor equivalent experience.

Key Attributes

Strategic Mindset : Understands how ERP impacts business performance and operational efficiency.

Independent & Resourceful : Able to operate autonomously while managing multiple priorities.

Customer-Centric : Focused on delivering high-quality user experience and system reliability.

Collaborative : Builds strong relationships across business units and works well with distributed teams.

Analytical & Detail-Oriented : Brings discipline to troubleshooting documentation and testing.

Forward-Thinking : Continuously evaluates new tools methods and opportunities to enhance ERP value.

Travel Requirements

This role is remote with periodic travel (as needed) for system rollouts on-site support training and strategic projects.

No Sponsorship offered must be a Green Card or US Citizen and must be able to pass a Background and Drug Test.

Key Skills

Data Entry,Adobe Acrobat,AS400,EDI,Microsoft Outlook,Cloud Architecture,Microsoft Excel,Quick Books,Administrative Experience,Order Fulfillment,Project Implementation,Sales Support

Employment Type : Full Time

Experience : years

Vacancy : 1