Talent.com
Wegmans
Customer Service ManagerWegmans • Losson Road
Customer Service Manager

Customer Service Manager

Wegmans • Losson Road
22 days ago
Job type
  • Full-time
Job description

Description

:

We’re looking for entry-level leaders who are passionate and ready to collaborate, lead, and give their best every day! In this role, your responsibilities will consist of both coordinating and troubleshooting daily activities of our customer service employees, as well as taking part in store management duties and projects. Through these responsibilities you will gain a deep understanding of our values, business measures and operations, experiencing everything from daytime to nighttime hours, often acting as a liaison between different areas of the store. You will be responsible for leading and developing a team of customer service focused team members, ensuring they have the tools and resources to be successful at their jobs. If you love to work in a fast-paced, energetic environment where no two days are the same, then this is the role for you!

What will I do?

  • Independently manage store operations between daytime and nighttime hours, acting as key leader and liaison among teams and various departments throughout the store; responsible for closing and/or opening the store, as part of a varied schedule that changes on a weekly basis
  • Partner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations runs efficiently, monitoring the business and customer traffic throughout the store, managing the right number of open checkout lanes and running register when necessary to reduce customer wait time
  • Manage performance of a team of Customer Service employees, providing resources, training, feedback, and development opportunities
  • Provide Incredible Customer Service to customers and employees alike, acting as a champion throughout the store for our values and standards
  • Quickly react to situations that arise, partnering with store leadership to problem solve operational challenges
  • Participate in and/or lead special projects and assignments across the store with the goal of bringing employees together and enhancing the Company culture

Required Qualifications

  • Customer service experience, preferably in a food service, grocery or retail setting
  • Proven ability to multi-task and handle interruptions in a fast-paced environment
  • Computer skills

Preferred Qualifications

  • Experience leading a team
  • Ability to quickly learn and adapt to new situations and subject matters
Create a job alert for this search

Customer Service Manager • Losson Road

Similar jobs

GreenDrop Customer Service Attendant - Floater

Savers / Value VillageOrchard Park, NY, US
$16.86 hourly
Full-time

Job Title: GreenDrop Attendant-Floater.GreenDrop® is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly.By partnering with nonprofit org... Show more

General Manager, Station 12

WS DevelopmentEggertsville, NY, US
$115,000.00 yearly
Full-time
Quick Apply

The General Manager (GM) has overall responsibility for the success and excellence of Station 12 and is relentlessly focused on customer, tenant, and client experience while always keeping the fina... Show more

Restaurant Delivery - Receive 100% of Customer Tips

DoorDashLockport, NY, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o... Show more

 • Promoted

Restaurant Delivery - Onboarding / Onboard

DoorDashLockport, NY, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o... Show more

 • Promoted

British Airways Customer Service Representative

TradeJobsWorkforce14219 Buffalo, NY, US
Full-time

Join our growing team as a British Airways Customer Service Representative to work collaboratively across teams and departments, gain knowledge of company offerings to better serve clients, and mai... Show more

 • Promoted

Consumer Services Specialist

US Tech SolutionsEast Aurora, New York, US
Full-time

Open envelopes and boxes with promotion submissions.Count blister cards and review receipts for compliance.Enter cases into Salesforce and CATS.Place orders for the Hot Wheels cars.Support warehous... Show more

 • Promoted • New!

Automotive Service Manager

AAMCO Transmissions and Total Car CareWest Seneca, NY, US
Full-time
Quick Apply

We are looking for an experienced Manager to join our team!.A Sales Manager takes on many different roles as they manage the day-to-day operations including:.Perform a high volume of warm call... Show more

Remote Customer Service - Benefits Specialist (50k-90k per year)

Professional CareersLockport, New York
$50,000.00 yearly
Remote
Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r... Show more

 • Promoted

Assistant Service Center Manager

Valvoline Inc.Hamburg, NY, United States
Full-time +1

Geared for the Driven At Buffalo Lube Associates, LP, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people.We demonstrate that belief every day by living a safety c... Show more

 • Promoted

Client Solutions Manager

Slice Merchant ServicesEggertsville, NY, US
Full-time

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions... Show more

 • Promoted

Customer Service Associate

The Hertz CorporationCheektowaga, NY, United States
Full-time

The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent custom... Show more

 • Promoted

Account Manager

SurfaceprepOrchard Park, NY, United States
Full-time

We are seeking a detail-oriented and professional Account Manager to join our team.This role is central to maintaining strong customer relationships and ensuring smooth order processing and support... Show more

 • Promoted

Client Success Manager

TradeJobsWorkForce14215 Buffalo, NY, US
Full-time

Client Success Manager Job Duties: Train CS team in the coaching/management process for clients in regards to ... Show more

 • Promoted

Remote Management Consultant

Micro1Lockport, New York, US
Remote
Full-time

Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform.AI labs and enterprises use micro1 to train models and build reliable AI agents th... Show more

 • Promoted

Benefits Customer Service Coordinator (50k-90k per year)

Professional CareersLockport, New York
$50,000.00 yearly
Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r... Show more

 • Promoted

Customs and Border Protection Officer (CBPO) Experienced - New Hire Sign-On and Retention Incentives

U.S. Customs and Border ProtectionOlcott, NY, US
Full-time

Customs and Border Protection Officer (CBPO).Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of high... Show more

 • Promoted

Account Manager

TradeJobsWorkForce14219 Buffalo, NY, US
Full-time

Account Manager Job Duties: Manage multiple accounts, ensuring that a high level of customer ret... Show more

 • Promoted

Remote Customer Service Representative – Product Testing

GLOCPAHamburg town, New York
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Customer Service

TradeJobsWorkforce14218 Lackawanna, NY, US
$19.00 hourly
Full-time

Required Skill: Must have 3+ years Customer Service experience, preferably within a food manufacturing environment.Fast paced hospitality and / or Retail experience may be considered.Must posses e... Show more

 • Promoted

Customer Service Associate

Savers / Value VillageHamburg, NY, US
$15.50–$16.34 hourly
Full-time

Job Title: Customer Service Associate .Our starting pay ranges from $16.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned cloth... Show more