NOC House Supervisor (Santa Rosa)

ABOUT US :

Formerly Aurora Santa Rosa Hospital, SRBHH was opened in 2016 and is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care. Conveniently located in the North Bay, this hospital consists of 144 acute psychiatric inpatient beds.

Santa Rosa Behavioral Healthcare Hospital (SRBHH) is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care.

Conveniently located in the North Bay, SRBHH serves adolescents and adults. We treat both mental health and co-occurring psychiatric and substance abuse conditions.

POSITION TITLE : House Supervisor

SHIFTS AVAILABLE : AM 7am-7 : 30pm and NOC 7pm-7 : 30am

REPORTS TO (TITLE) : Chief Nursing Officer (CNO) or designee

PAY : $62-$69 / hour

DESCRIPTION OF POSITION :

Under the supervision of the CNO and / or Nurse Manager, the House Supervisor performs key responsibilities and meets position requirements as outlined in the hospital’s RN job description.  Outside of regular business hours, the House Supervisor is also responsible for overseeing admissions and discharges, unit operations, fiscal and staff management, and overseeing patient care services. The House Supervisor supports and directs Nursing staff assignments and facilitates communication with other disciplines, departments and community resources. The House Supervisor maintains knowledge of, participates in further training provided, and understands the potential risks regarding occupational health hazards (e.g. bloodborne pathogen exposures).

KEY RESPONSIBILITIES :

• Works closely with Assessment and Referrals (A&R) to provide oversight of admissions and discharges. This includes timely assessments and inpatient admissions.
• Assists the Nurse Manager in unit operations including (but not limited to) timely completion and review of multidisciplinary treatment plans (MDTP), checking logs (refrigerator, emergency cart log, POC testing, legal tracking logs) and accuracy of patient Kardex.
• Conducts real-time audits of all seclusion or restraints interventions on assigned shift.
• Monitors inventory of office, medical, and patient care supplies. Requests replenishment of supplies as needed.
• Alerts the Administrator on Call (AOC) when urgent or extreme events occur. Examples include, but are not limited to, AWOL patients, 911 or urgent ambulance transfers, patient injuries, staff injuries, and incidents involving law enforcement.
• Gathers and compiles data for daily shift and routine reporting. Prepares shift report and reviews with oncoming Nurse Manager or House Charge and forwards a copy to selected members of the leadership team. Routine reports include Shift Summary, Bed Control, and Incident Reports.
• Prepares and investigates Incident Reports (IR) in an accurate and timely fashion; follows up with staff education to prevent reoccurring incidents.
• Maintains a clutter free working environment.
• In conjunction with the Nurse Manager, oversees staff assignments to prevent unnecessary overtime and ensure appropriate staffing levels based on census and acuity assessments. Assigns and adjusts appropriate staffing levels in conjunction with Staffing Coordinator. Reports any staffing concerns to Nurse Manager (NM) or CNO. Documents approved overtime on employee time adjustment forms.
• Directly supervises nursing staff on assigned shift. Provides staff feedback on performance. Contributes to formal introductory and annual employee evaluations as prepared by the CNO or Nurse Managers.
• Supports the CNO, Director of Nursing, Nurse Manager, and nursing staff to provide a high-quality orientation and ongoing education for clinical staff. Continually educates staff on key issues relating to hospital policies and procedures and health care regulations.
• Ensures accurate and timely shift-to-shift reports.
• Monitors clinical issues for high acuity patients or patients with unusual problems.
• Coordinates off site tests, emergency room visits, admission and discharges, lab processes, work orders and audits.
• Addresses and resolves patient and family complaints. Proactively works with NM and other hospital leaders when a complaint becomes a potential grievance and alert the hospital’s Internal Patient Advocate.

Requirements

POSITION Requirements :

Education / Licensure

SKILLS AND COMPETENCIES

The House Supervisor will pass initial and annual competency evaluations including (not limited to) : suicide prevention, safe use of restraints, de-escalation interventions, medication knowledge, code blue / emergency interventions, infection prevention, and appropriate use of seclusion and restraints. The House Supervisor will need to complete additional competencies related to managing patient care, staffing systems, and internal reporting requirements. The House Supervisor has a high level of knowledge of Policies, Procedures, Unit Operations, Hospital Operations, Health Care Regulations and educates staff on key issues. The House Supervisor will demonstrate that, in addition to being competent, they are skilled in applying knowledge and competency in their daily nursing practice.

PHYSICAL REQUIREMENTS

While performing the duties of this job, this position is frequently required to do the following :

Benefits

(Supplemental Life, Term and Universal plans are also available)

(with additional buy-in opportunities)