Sr Director, Global HR Policy Governance

Sr Director, Global Policy Governance & Ai Readiness

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Sr Director, Global Policy Governance & AI Readiness is responsible for building and maintaining a modern, enterprise-wide policy governance framework that spans the full Hire-to-Retire (H2R) employee lifecycle. This leader ensures that policies across all employee touchpoints from talent acquisition and onboarding through performance, mobility, rewards, and exit are compliant, relevant, consistent, and future-ready. In today's Agentic Era, policies are the trusted data foundation that fuels our digital and human agents : the Employee Agent, Manager Agent, ES Ops Agent, and ES Business Partner Agent. This leader will transform Hire-to-Retire policies into accessible, machine-readable assets that embed directly into workflows, powering AI-enabled experiences while maintaining compliance, fairness, and scalability.

Key Responsibilities

Policy Governance & Oversight :

• Establish and lead a global governance framework for Hire-to-Retire policies, ensuring alignment across geographies, CoEs, and regulatory environments.
• Conduct a full audit of existing H2R policies to identify redundancies, gaps, outdated content, and compliance risks.
• Serve as primary governance liaison to the Head of ES Compliance Execution & Process Excellence, ensuring policy updates are prioritized based on risk and compliance remediation needs.
• Define and enforce a standardized H2R policy lifecycle (creation, review, approval, renewal, retirement) that integrates with the compliance execution roadmap to ensure policies support legal requirements and closure of identified compliance gaps.
• Partner with CoEs as subject matter experts, providing challenge, oversight, and governance while respecting content ownership.

AI & Agentic Readiness :

Compliance & Risk Management :

Knowledge & Accessibility :

Benchmarking & Continuous Improvement :

Key Outcomes (1218 Months) :

Reporting & Stakeholder Model : Reports to : VP, Global ES Operations Dotted Line Oversight : CoE policy owners / policymakers across Hire-to-Retire

Key Partnerships : Head of ES Compliance Execution & Process Excellence Knowledge & Data Strategy Lead HR / ES Business Partners Legal and Regional HR Leaders Employee Relations, Compensation, Talent Acquisition, Total Rewards, Learning, Mobility, Payroll and other CoEs AI / Tech Enablement Teams

Ideal Profile

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what's possible for yourself, for AI, and the world.

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In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including : time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link : https : / / www.salesforcebenefits.com.