Job Summary
The Systems Administrator will manage, support, and maintain 3 Box Enterprise EIDs with 3000+ users. This role will work daily in and require a working knowledge of Box Governance, Box Shield, Box AI, Box Hubs, and Box Sign. You will lead the process of restructuring and automating existing Box folders and processes in partnership with internal teams and Box representatives. The successful candidate will have the ability to implement new features such as Box Apps, AutoDoc Gen, Box AI Studio, and more.
Responsibilities
User management: Managing user accounts, creating groups, and adding users to groups
File and folder management support: Viewing and editing organization files and folders and migrating files and folders
Security and permissions: Setting up automation to secure Box accounts, and understanding enterprise security and sharing
Reporting: Generating reports and running reports for groups
Integration: Integrating third-party applications and customizing Box to integrate with other products
Technical strategy: Contributing to technical strategy and supporting the creation of technical documentation
Business partnerships: Building and sustaining business partnerships and driving the adoption of the Box platform
Troubleshooting: Troubleshooting, providing support, and analyzing tickets related to Box issues
Best practices: Assisting and guiding with Box's best practices and standards
Project implementation: Leading project implementations, including architecture designs and solution strategy
Technical documentation: Authoring, editing, and presenting technical documents
Basic Qualifications
Preferred Qualifications
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