At The Portland Clinic our mission is to be a trusted community collaborating to improve the health and well-being of those we serve. Join our team and let us work together to offer a welcoming, inclusive environment for our patients and the communities we serve.
Supervisor: Front Office Supervisor
Hours per week: 40hrs/Non-Exempt (Monday - Friday 8:00am - 4:30pm)
Department: Patient Access
Hiring Bonus: $1,000 after 90 days
The following information is designed to outline the essential functions and position requirements of this job. It does not identify all tasks that may be expected, nor address the performance standards that must be maintained.
Primary Function: Receive patient calls and perform check in/out duties. Provide excellent customer service by scheduling appointments, registering patients, verifying insurance coverages, and assisting with patient inquiries.
Duties and Responsibilities (*Essential Functions):
Requirements: High School Diploma or equivalent
Education/Licenses Preferred: Bachelor's Degree in related field
Experience/Qualifications/Skills Preferred: Values team success Compassionate, patient, tactful, diplomatic, sociable, well organized, thorough, and independent Shows an interest in taking action to increase knowledge and development as an employee Contributes to an environment where people feel valued
Compensation and Benefits (Benefits eligibility begins at 20hrs/wk): 401k plan with employer contributions up to 5% annually Roth IRA Comprehensive Medical, Dental and Vision insurance Flexible Spending Account Health Savings Account Company provided $10K Group Life/AD&D insurance Voluntary benefits: Life/AD&D, Dependent Life/AD&D, Short-Term Disability, Critical Illness, Accident, and Hospital Indemnity Norton Identity Theft Protection (optional) Pet Insurance (optional) 4.92 hours of PTO accrual per pay period (PTO accrual is prorated based upon FTE) One paid Wellness day per year Seven paid holidays, and 1 partially paid holiday (mid-day closure) Employee Assistant Program
Patient Access Specialist • Portland, OR, US
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