Operations Manager in Wealth Management

Operations Manager

We are a premier financial advisory firm dedicated to empowering families, building lasting legacies, and creating meaningful impact through personalized wealth management solutions. Guided by principles of transparency, integrity, and innovation, we provide independent, client-focused advice to help individuals and families achieve their financial aspirations. Our collaborative team thrives in an environment that values excellence, ethical conduct, and a human-centered approach, delivering tailored strategies that foster long-term success while making a positive difference in our communities.

We are seeking a dynamic and experienced Operations Manager to lead and oversee the operational backbone of our wealth management practice in our Miami office in Aventura. This pivotal role requires a hands-on leader who can manage a team while diving into the details of day-to-day operations, including client account management, transfers, and compliance processes. The Operations Manager will ensure seamless execution of administrative and client-facing tasks, maintaining the highest standards of efficiency and client satisfaction. This position is ideal for a seasoned professional from the wealth management industry who excels at leading teams, streamlining processes, and upholding our commitment to transparency and excellence.

Responsibilities

• Oversee and manage daily operations, including account openings, fund transfers, and client onboarding processes, ensuring accuracy and compliance with regulatory standards.
• Lead a team of operational staff, providing guidance, training, and motivation to maintain high performance and alignment with the firm's client-centric values.
• Conduct "Know Your Client" (KYC) procedures, ensuring thorough due diligence and adherence to anti-money laundering (AML) and other regulatory requirements.
• Complete and review financial forms and documentation with precision, maintaining strict attention to detail to support client needs and firm objectives.
• Streamline operational workflows to enhance efficiency, reduce errors, and improve client experience in coordination with wealth management advisors.
• Collaborate with senior leadership to implement innovative tools and processes that support the firm's growth and operational excellence.
• Monitor and maintain client data integrity across systems, ensuring confidentiality and compliance with data protection regulations.
• Contribute to business development by supporting client retention efforts and ensuring operational processes enhance the client experience.
• Actively participate in hands-on tasks, such as resolving complex account issues or troubleshooting operational challenges, while leading by example.

Qualifications

Compensation

The compensation for this role includes a competitive base salary ranging from $100,000 to $120,000 annually, commensurate with experience and performance. With performance-based incentives, the on-target earnings (OTE) are approximately $150,000. The role also includes health insurance to support the well-being of our team members.