Installations Quality Assurance Representative

Description:

Position Title: Quality Assurance Representative (Installations)

FLSA Status: Full-time, Non-exempt

Reports To: Branch Manager

Location: Philadelphia Office Branch

Join Our Fun, Fast-Paced, and Customer-Focused Team!

Rasa Floors is a leader in the flooring industry, providing same-day and next-day installations, extended service hours, and an unwavering commitment to quality. Founded in 1994, Rasa Floors has locations in multiple states across the U.S. and continues to expand nationally, offering many opportunities for career advancement.

Why You’ll Love This Role:

• Be the key guardian of quality – ensure every flooring installation meets the highest standards.
• Collaborate with a dynamic team and have a direct impact on client satisfaction.
• Travel up to 50% of the time, keeping your workdays varied and engaging.

What We’re Looking For:

We are hiring a Quality Assurance Representative to ensure our flooring installations in the Philadelphia area meet the highest standards. You’ll play a key role in maintaining client satisfaction and supporting our Operations and Installation teams.

• Schedule: 8:00 AM to 5:00 PM – Monday through Friday, the schedule does require flexibility based on client needs.
• Pay: Earn $20–$22 per hour

As a Quality Assurance Representative, You Will:

• Conduct on-site inspections of flooring installations to ensure compliance with company standards.
• Identify, document, and follow up on installation deficiencies.
• Provide feedback and coaching to installation teams to drive continuous improvement.
• Collaborate with Operations and Customer Service to resolve client concerns.
• Maintain accurate inspection records and assist in refining quality control procedures.
• Support client satisfaction initiatives by ensuring installations consistently exceed expectations.

What We’re Looking for in a Candidate:

• 2+ years of experience in flooring installation or related quality assurance work.
• Bilingual (English/Spanish) preferred.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Excellent communication and problem-solving skills.
• Ability to work independently and as part of a collaborative team.
• Proficient in Windows and Microsoft Office.
• Comfortable with frequent travel (up to 50% of the time).
• Forklift certification and valid driver’s license required.

What’s in It for You:

• Medical, Dental, Vision, Life Insurance, Short-Term and Long-Term Disability, and Accident & Critical Illness plans starting at 30 days.
• 401(k) with company match up to 4% after 90 days.
• Paid time off (PTO) – up to 2 weeks in your first year, starting after 30 days.
• 9 Paid Holidays
• Education Reimbursement Program
• Employee Discounts
• Volunteer Hours – Get paid to volunteer (3 hours per month)
• Career Development and Advancement Opportunities – We promote from within!
• Employee Assistance Program

EEO Statement:

RASA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Apply Today!

If you're ready to make a difference and be part of a dynamic team, apply now to join Rasa Floors in delivering exceptional flooring solutions to our clients.

Requirements: