Talent.com
Shift Supervisor

Shift Supervisor

Rensko HoldingsCalcutta, Ohio, United States, 43920
30+ days ago
Job type
  • Full-time
Job description

Shift Supervisor

The Tim Hortons Shift Supervisor position is operational in nature and involves the supervision of team member activities on shift to ensure that standards around people, product, cleanliness, and Exceptional Guest Experience are fulfilled.

People Management

  • Leads by example and demonstrates the importance of treating every team member and guest with respect
  • Assists the Restaurant Manager in recruitment and retention strategies
  • Reacts immediately to issues requiring attention during the shift
  • Provides ongoing, specific direction to team members
  • Encourages an exciting and fun work environment while motivating team members to meet goals
  • Trains, orientates and monitors new team members, using PTS and feedback binder
  • Reports to Restaurant Owner, General Manager, Manager and / or Assistant Manager on team member performance (positive or negative)
  • Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership

Hospitality Management

  • Leads by example to demonstrate that the guest is top priority and reinforces positive hospitality behaviors with team members
  • Responds to guest in a friendly manner while maintaining an appropriate sense of urgency
  • Responds to guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations
  • Assists in the running of company-wide incentive programs

    • Operations Management

  • Displays knowledge of and works in compliance with applicable legislation
  • Complies with and enforces all Tim Hortons operating standards
  • Ensures that all product and packaging is properly merchandised and stocked
  • Responsible for shift cash procedures
  • Maintains operational efficiency through use of positioning charts
  • Supervises team members to ensure primary and secondary duties are completed
  • Ensures all restaurant policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies)
  • Keeps current on all new information on Portal or available through Townhall meetings
  • Assists the Restaurant Manager in driving sales and transactions during their shift
  • Completes all required shift documentation (e.g. records waste, mgr. walk thru, pre-rush checklists etc.)
  • Escalates to management any issues and / or problems

    • Health & Safety

  • Works in compliance with the occupational health and safety legislation
  • Knows, understands and follows safe work practices and procedures
  • Uses or wears personal protective equipment or clothing as required
  • Reports all injuries / illness, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Owner
  • Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone
  • Ensures health and safety policies are followed during the shift including documentation and reporting of any work related injuries or accidents

    • Postural & Physical Demands Requirements

  • Frequent reaching above waist, chest, and shoulder level, as well as below waist level
  • Frequent to continuous need for manual dexterity of both hands (handling, gripping, fine finger control, etc.)
  • Continuous standing on tiled surfaces for all tasks
  • Ability to stand for long periods of time without a break
  • Frequent hip flexion while walking for all tasks
  • Occasional lifting of boxes of supplies / products weighing from
  • Occasional lifting of milk crates weighing between 5 – 30 lbs. vertically from floor to knuckle height, knuckle to shoulder height, or from fridge to counter height
  • Frequent exposure to cold / below freezing and high heat temperatures (walk-in refrigerator and freezers, ovens)
  • Must be 16 years of age or older.

    • PIdc2afe5d1fcf-30511-38898380

    Create a job alert for this search

    Shift Supervisor • Calcutta, Ohio, United States, 43920

    Related jobs
    Shift Supervisor

    Shift Supervisor

    PEC ManagementBeaver Falls, Pennsylvania, United States, 15010
    Full-time
    Burger King offers significant opportunities for growth and career advancement.We are looking for self-motivated leaders to join our team and every hour of every day will present you with new, exci...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Shift Manager

    Shift Manager

    West Virginia StaffingFollansbee, WV, US
    Full-time
    Shift Supervisor Opportunity Awaits!.Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team! What Does a SHIFT SUPERVISOR do?.Operates the restaurant...Show moreLast updated: 19 hours ago
    • Promoted
    Shift Manager

    Shift Manager

    McDonald'sCoraopolis, PA, US
    Full-time
    I want a satisfying career with good benefits and great opportunities for advancement.I have a lot to offer and I want to grow. The Job for Me Get a job that inspires your best and moves you forwar...Show moreLast updated: 30+ days ago
    • Promoted
    SHIFT MANAGER IN TRAINING

    SHIFT MANAGER IN TRAINING

    True NorthYoungstown, OH, US
    Full-time
    The Shift Manager is responsible for providing quality guest service by maintaining a clean and organized store image, as well as assisting with merchandising, pricing, and loss prevention.The Shif...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Supervisor

    Shift Supervisor

    Ohio StaffingYoungstown, OH, US
    Full-time
    At CoreCivic, our employees are driven by a deep sense of service, high standards of professionalism and a responsibility to better the public good. We are currently seeking a Shift Supervisor who h...Show moreLast updated: 1 day ago
    • Promoted
    Shift Manager (Shift Supervisor)

    Shift Manager (Shift Supervisor)

    Taco BellHubbard, OH, US
    Full-time
    Shift Manager (Shift Supervisor).Are you a highly skilled and motivated individual looking for an immediate opportunity in the food & beverage industry? Do you thrive in a dynamic and fast-paced en...Show moreLast updated: 30+ days ago
    • Promoted
    Operations Leader (Shift Supervisor)

    Operations Leader (Shift Supervisor)

    ATIWashington, PA, US
    Full-time
    From the edges of space to the bottoms of the ocean, our materials are proven to perform and so is our team.We're hiring high performers as proven as our products. ATI is seeking an Operations Le...Show moreLast updated: 30+ days ago
    Shift Supervisor

    Shift Supervisor

    Rensko HoldingsSteubenville, Ohio, United States, 43952
    Full-time
    The Tim Hortons Shift Supervisor position is operational in nature and involves the supervision of team member activities on shift to ensure that standards around people, product, cleanliness, and ...Show moreLast updated: 24 days ago
    • Promoted
    Shift Supervisor

    Shift Supervisor

    Wendy'sYoungstown, OH, US
    Full-time
    We offer more opportunities for people to find the challenges they want and the recognition they deserve.We are seeking career-minded, motivated individuals with excellent interpersonal skills, and...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Manager

    Shift Manager

    Buffalo Wild WingsWashington, PA, US
    Part-time
    In most jobs, everyone doesnt spontaneously erupt into applause and start raining down high-fives.At Buffalo Wild Wings, thats just a Thursday night. This is the place to start the next phase of you...Show moreLast updated: 30+ days ago
    Shift Manager

    Shift Manager

    Hot Dog ShoppeGirard, OH, US
    Full-time +1
    Our Shift Managers lead our teams to provide our guests with exceptional service.They are responsible for fulfilling the same duties as a Team Member, and in addition, they are responsible for mana...Show moreLast updated: 30+ days ago
    • Promoted
    Store Supervisor - #234

    Store Supervisor - #234

    SheetzWeirton, WV, US
    Full-time
    Ready for a career with limitless growth opportunities at a company that PROVES they value you, every single day? If you are a self-motivated, dependable and efficient employee with a positive atti...Show moreLast updated: 30+ days ago
    Shift Supervisor

    Shift Supervisor

    Eatn Park Hospitality GroupYoungstown, Ohio, United States, 44515
    Full-time
    At Eat'n Park Restaurants, we pride ourselves on consistently creating smiles for our guests.We offer extremely flexible schedules to meet your work / life needs and offer a career development path f...Show moreLast updated: 12 days ago
    Shift Supervisor

    Shift Supervisor

    Ichor Restaurant GroupAlliance, Ohio, United States, 44601
    Full-time
    We need fun and experienced individuals who are passionate about coaching a great team while creating exceptional food and serving up excellent hospitality. Enjoy building your career in a fun, casu...Show moreLast updated: 30+ days ago
    Shift Manager

    Shift Manager

    Delight OR Management, LLCWintersville, Ohio, United States, 43953
    Full-time
    As a Shift Supervisor, you will be responsible for assisting the execution of daily operations activities.As needed, you may be assigned other managerial and supervisory responsibilities, including...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Lead - Midnight Shift

    Shift Lead - Midnight Shift

    Truck World INCNorth Jackson, OH, US
    Full-time
    Title : Shift Lead - Midnight Shift.We are an equal opportunity employer.All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national Or...Show moreLast updated: 1 day ago
    • New!
    Shift Supervisor

    Shift Supervisor

    Ross Dress for Less RobinsonMonaca, Pennsylvania, United States
    Full-time
    Quick Apply
    Our values start with our people, join a team that values you!.Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth...Show moreLast updated: 9 hours ago
    Shift Manager

    Shift Manager

    Burger KingWashington, PA, US
    Full-time
    Quick Apply
    Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team!.What Does a SHIFT SUPERVISOR do?. Operates the restaurant in the absence of a Manager.Inspires...Show moreLast updated: 30+ days ago