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Account ExecutiveUS Remote

Account ExecutiveUS Remote

ForethoughtRochester, NY, US
4 days ago
Job type
  • Full-time
  • Remote
Job description

Account Executive

Launched in 2018, Forethought is the first AI-native platform for enterprise customer support, built on a multi-agent architecture for omnichannel resolution. Trusted by leading companies like Upwork, Grammarly, Airtable, and Datadog, Forethought's AI agents resolve billions of monthly support issues. The company has raised $115M+ in venture funding from top investors, including Blue Cloud Ventures, NEA, Village Global, and Sound Ventures, G2 has recognized Forethought as a High Performer in 2024 and Mid-Market Leader, Best Est. ROI, and Easiest to Do Business With in Customer Support for 2025.

We are tackling a $30B+ market opportunity, and we're assembling a world-class team of Account Executives to help us get there.

What You'll Be Doing (Responsibilities) :

  • Identify high-potential business and verticals and develop and execute outbound strategies to bring them to Forethought
  • Turn inbound demand into happy Forethought customers
  • Manage our sales pipeline, utilizing the sales process and playbook in place.
  • Define and communicate the specific benefits of Forethought appropriate for each user, from the first discovery, demo and trial process.
  • Own New Business opportunities from start-to-finish along with Expansion for our current customer base.

Who You Are (Skill) :

  • 7+ years in a closing and quota-carrying role, while consistently exceeding monthly and quarterly sales targets
  • Experience in B2B SaaS. Preferably has sold AI in a Mid-Market and / or Enterprise role.
  • Proven track record of long-term customer retention
  • Technical competency to understand Forethought's software and build great relationships with CX leaders
  • Problem-solving chops, and an enthusiasm for making a large impact
  • What You Get

  • A chance to be a member of a hyper-growth startup with equity to match
  • An opportunity to help us define a new market within AI
  • Ability to solve challenging problems with a world-class team
  • A low ego company culture that is obsessed with feedback and helping each other grow
  • Hybrid in-office vs. remote structure that allows you to choose where you get your best work done
  • Competitive medical, dental, and vision coverage
  • Paid maternity, paternity & adoption leave
  • Unlimited paid time off
  • Create a job alert for this search

    Account Remote • Rochester, NY, US

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