Senior Business Analyst

A company is looking for a Senior Business Analyst - Remote.

Key Responsibilities

Implement and support quality initiatives within assigned areas

Act as a liaison between internal / external customers and IT for business definition, scope, testing, and implementation

Extract, analyze, and interpret data to inform operational decisions and drive performance improvements

Required Qualifications, Training, and Education

Bachelor's Level Degree (Preferred)

Three years of related experience in Operations, IT, or Reporting (Required)

Experience with data analysis and SQL is highly preferred

Contact Center experience (Preferred)

Experience with data visualization tools such as Power BI or Tableau (Preferred)