Airline Customer Service Agent SFO - Japanese / English Speakers

Pacific Aviation is hiring bilingual Airline Customer Service Agents fluent in Japanese and English to join our part-time team at San Francisco International Airport (SFO) . Whether you're rejoining the workforce, pursuing a degree, or seeking a meaningful part-time opportunity, this role is your gateway to the dynamic world of international aviation.

For over 25 years, Pacific Aviation has partnered with global airlines to provide exceptional ground handling services. We’re committed to a culture of respect, growth, and service excellence—and we’re looking for team players ready to make a difference.

What You’ll Do

• Assist passengers at check-in, boarding gates, and arrival areas
• Provide bilingual assistance to Japanese-speaking travelers
• Respond to passenger inquiries and resolve issues professionally
• Support the full ground handling process in collaboration with teammates and airline personnel
• Ensure documentation accuracy and compliance with airline procedures
• Deliver warm, consistent service in a fast-paced airport terminal

Requirements

What You Bring

Schedule

Benefits