Kaygen, Inc. is hiring : Content Administrator in Plano

Responsibilities

Writes, reviews, and revises knowledge articles to ensure compliance with AskHR content standards.

Employs excellent writing and grammatical skills with a high attention to detail.

Meets deadlines and manages projects effectively.

Upholds knowledge article standards in accordance with copywriting best practices for customer-facing content.

Revises articles based on editorial feedback and guidance.

Proofreads colleagues’ work and identifies patterns of improvement for articles and the knowledge library as a whole.

Contributes to daily standup discussions concerning best practices for article creation and knowledge library growth.

Applies SEO principles so that articles are easily findable within the knowledge base.

Preferred : 1-2 years of strong technical writing skills / experience.

Some journalism experience / background or storytelling / research skills strongly preferred.

Research background in HR.

Experience with training materials creation and knowledge of SEO tools (current team uses ServiceNow).

Writing samples required (please provide a link in the resume).

Business / academic writing experience.

Passion for grammar and strong research / analytical skills.

Storytelling abilities and interest or background in HR-focused articles.

Strong team attitude.

Qualifications

Ideal candidate will have 1-2 years of good technical writing skills / experience.

Some journalism / storytelling / research background preferred.

HR-related research background is a plus.

Writing samples link required in resume.

Business / academic writing experience and passion for grammar.

Seniority level

Entry level

Employment type

Contract

Job function

Human Resources and Creative / Art

Industries

IT Services and IT Consulting, Motor Vehicle Manufacturing, and Manufacturing

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