Technical Delivery Manager - Order to Cash

About Us Concord isn’t your typical consulting firm; we’re an execution-focused company with a passion for making things happen.

Our mission is to help clients enhance customer experiences, optimize operations, and revolutionize product offerings through seamless integration, optimization, and activation of technology and data.

We’re purpose-built, merging the industry’s top specialty companies to amplify our innovation capabilities across Analytics & AI, Data Management & Engineering, UX and Digital Experience, and Technology Strategy & Delivery.

About the Role Concord is seeking an experienced Technical Delivery Manager (TDM) to lead the end-to-end delivery of Order to Cash (OTC) initiatives for one of our key clients in the energy sector.

This role requires a unique blend of technical expertise, functional understanding, and delivery leadership, ensuring solutions are aligned with business goals, program governance, and enterprise architecture standards.

Key Responsibilities Lead the delivery of multiple Order to Cash (OTC) solutions, including Order Management, Pricing, and Accounts Receivable components.

Oversee the implementation of custom-built OTC solutions, preferably developed on modern browser-based platforms such as React, Angular, or .NET.

Coordinate delivery across cross-functional and matrixed teams, providing consistent updates on project progress, risks, and mitigation plans to senior leadership.

Identify, escalate, and proactively resolve delivery risks and dependencies to ensure projects remain on schedule and meet quality standards.

Enforce adherence to governance processes, delivery methodologies, and quality benchmarks.

Partner with Project Managers, Technical Leads, Developers, QA, and Business Analysts to address technical and functional challenges.

Collaborate with business and technology stakeholders to ensure solutions align with enterprise integration and architectural standards.

Manage multiple interdependent workstreams, ensuring seamless delivery coordination and business alignment.

Required Skills & Experience Demonstrated success in leading complex OTC transformation or implementation projects.

Strong understanding of Order Management, Pricing, Billing, and Accounts Receivable business processes.

Hands-on experience managing custom web development projects using React, Angular, or .NET, with relational or NoSQL databases.

Familiarity with Master Data Management (MDM) concepts related to Customer and Product Hub.

Solid technical acumen, with the ability to participate in design discussions and validate architecture decisions.

Excellent stakeholder management and communication skills, including executive reporting and risk communication.

Proven problem-solving and decision-making skills with a proactive approach to delivery and risk management.

Experience operating effectively in matrixed organizations with multiple parallel initiatives.

What We Offer (W2 Employment) Health, Dental, and Vision Insurance :

• Comprehensive coverage to support your well-being.

Employer Contributions to Health Savings Accounts (HSA) :

Flexible Spending Accounts (FSA) :

Disability Insurance :

Life and AD&D Insurance :

Employee Assistance Program (EAP) :

Career Growth Opportunities :

Team Engagement Activities :

Job Specifications Employment Type :

Possibility of renewal depending on personal performance and business needs.  Salary :

King of Prussia, PA Requirements :

We encourage passionate professionals of all backgrounds to apply and grow with us.

Our core capabilities work together to help companies untangle their toughest business and technology challenges :