Duties :
Taking inbound and making outbound calls to collect payments on early stage accounts (1 and 2 months past due). Make payment arrangements, take phone payments and setting p repayment plans. Also, responsible for offering and discussing loss mitigation options.
Knowledge / Skill Requirements :
Collections or Customer Service experience, candidate must have a good working knowledge of FHA / FANNIE MAE / FREDDIE MAC / VA / USDA default servicing guidelines. Candidate should have excellent communication skills, and analytical skills along with experience using Black Knight Servicing System.
ABBTECH is an EOE / Minorities / Women / Disabled Individuals / Veterans
Loan Officer • Richmond, VA, United States