Surgery Scheduling Coordinator

Job Description

The Surgery Scheduling Coordinator is responsible for scheduling patients for surgical services procedures within the Baptist Health Care system. This position adheres to and ensures all of Baptist's surgical guidelines are followed when scheduling surgery cases. This position is responsible for providing excellent customer service to patients, physicians' office staff, physicians and ancillary service departments. This position coordinates with the insurance verification and precertification team and other related patient access teams.

Responsibilities

• Responsible for scheduling in all modalities within the surgery scheduling systems.
• Responsible for monitoring schedules for BHC Procedural Areas within the Surgery Scheduling system and identifying compression opportunities to OR Scheduling Coordinator or ORMIS Team Lead on a daily basis. Proficient in scheduling outpatient diagnostic services in coordination with the surgical case.
• Proactively works with surgeons' offices to fill any open times in the surgery schedule, reorganizing the schedule to accommodate office or department needs when possible.
• Maintains Baptist Health Care goals of scheduling, registration accuracy, pre-registration, and other healthcare industry standards or trends in which metrics of success are based.
• Coordinates between scheduling team, anesthesia services, related departmental personnel and device vendors for scheduling of specific complex services (Open Hearts, Total Joints, L&D).
• Obtains accurate demographic and reimbursement related information and enters it into the applicable computer system.
• Understands all regulatory agency requirements (i.e. Joint Commission, HIPPA, EMTALA, OIG, and CMS, etc.) as it relates to software under Corporate Scheduling management.

Qualifications

Minimum Education

Minimum Work Experience

Required Skills, Knowledge and Abilities

About Us

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.

Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law.