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Annuity Business Product Analyst Consultant
Annuity Business Product Analyst ConsultantNationwide • Columbus, OH, US
Annuity Business Product Analyst Consultant

Annuity Business Product Analyst Consultant

Nationwide • Columbus, OH, US
1 day ago
Job type
  • Full-time
Job description

Business Product Analyst

Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their retirement? If so, then Nationwide Financial could be the place for you! At Nationwide, "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.

Enjoy the vibrant energy of the Arena District, working in-office on a hybrid basis.

This position will be hired on a SuccessFlex basis.

The hired associate must reside within 35 miles of the following location :

Columbus : Three Nationwide Plaza, Columbus OH, 43215

Work schedule : 3 days in office, 2 days remote.

This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.

Job Description

We are seeking highly skilled and motivated business product analysts to join our team. The ideal candidate will have a strong background in annuity business processes with experience supporting Post Issue servicing and / or Policy Administration solution delivery.

As a Business Product Analyst, you will be responsible for representing the business needs when designing the new Annuity platform. Be responsible for managing and supporting business objectives and technology solution alignment and requirements to achieve business benefits. This role will work closely with business and technology associates as well as leaders to support solution delivery for Annuity Modernization.

Key Responsibilities

  • Provides business process expertise directly or by leveraging SMEs; Conducts current state and future state process analysis
  • Analyzes user needs, defines and documents business requirements, validates assumptions, evaluates solution options, partners with User Experience to create prototypes, leads proof of concepts, recommends appropriate solutions to the program team
  • Help to define business benefits and support program OKRs
  • Ensures proposed solutions align with all impacted business areas
  • Works with Product Owner, Agile Leads, and Requirements Leads to document and deliver requirements to agile team
  • Support assessing organizational impact for organizational change management planning. Coordinates communication and training to ensuring business readiness plans are in place.
  • Collaborates with Product Owner & Value Stream leaders on prioritization and evaluating MVP requirements throughout the software development lifecycle
  • Assists with defect analysis, research and resolution

Qualifications

  • Understanding of Annuity functional areas from New Business to Post Issue covering the entire lifecycle of a policy.
  • Excellent analytical and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Proven expertise in communication and expectation management.
  • Ability to work independently and as part of a team
  • Ideal Skills and Experience

  • Experience supporting a large scale technology delivery program
  • Deep understanding of the Annuity New Business operations & processes
  • Ability to understand and design logic flows (e.g. flowcharts in VISIO, etc.)
  • Experience driving business process optimization and adoption
  • Job Description Summary

    Do you want to be a member of a team that aspires to lead business innovation in the insurance and financial services industry? Are you an entrepreneur at heart, able to pivot quickly and be agile in your approach? If you're passionate about fueling growth, driving improvement and solving needs in a way that haven't yet been imagined, then Nationwide's Business Capability Team management group may be the place for you! As a Consultant, you will be responsible for providing subject matter expertise to inform business outcomes, in addition to providing competitive industry analysis for a product and journey across multiple lines of business. You will also be a member of the broader product and journey team representing the interests of all business stakeholders. You will be responsible for measuring progress against business outcomes and timelines ensuring the technology solution aligns to the business strategy and delivers expected business benefit measured by adoption of changes. You'll provide key support and insights to the Business Capability Owner, representing the customer point of view while also examining processes and practices to determine how to best support the outcomes.

    Key Responsibilities

  • Collaborates with Business Capability Owner on prioritization and develops requirements throughout the software development lifecycle to ensure business objectives and solution vision are being met.
  • Conducts competitive analysis on customer, product landscape and business segment specific competitors across multiple lines of business and experiences. Presents findings and recommendations to Business Capability Managers and / or Owners.
  • Assesses organizational impact for organizational change management planning. Coordinates communication and training and is accountable for overall business readiness. Provides recommendations to the Business Capability Manager and / or Owner and agile team.
  • Keeps up on the latest industry trends as well as customer needs and behaviors.
  • Serves as a source of expertise for direction, mentoring and guidance for less experienced analysts.
  • Participates in agile ceremonies, daily stand ups, show and tells, iteration planning and retrospectives.
  • Partners with Business Capability Manager to define KPIs that measure effectiveness of the product and journey with customers. Works with team to identify areas focus and provides insights to product and journey owner for prioritization.
  • Leads and execute design and development on business configurable tools where applicable in support of operational partners.
  • May perform other responsibilities as assigned.

    Reporting Relationships : Reports to Director / AVP.

    Typical Skills and Experiences :

    Education : Bachelors degree in business, IT or related field with advanced degree preferred.

    Experience : Typically, 7 or more years of demonstrated experience delivering initiatives and conducting customer research to inform value-based solutions. Experience delivering work in an agile environment, leveraging product-centric principles and managing large scale initiatives with multiple dependencies.

    Knowledge, Abilities and Skills : Deep knowledge of insurance industry. In depth understanding of agile planning practices and customer centric design. Strong command of verbal and written communication skills in addition to facilitation techniques. Ability to analyze quantitative and qualitative information and summarize for consumption by all levels. Ability to develop recommendations and influence the strategic vision and multi-year product roadmap. Strong business process design skills and ability to communicate findings in a clear and concise manner. Ability to work independently and manage large, complex tasks that span different subject matters.

    Other criteria, including leadership skills, competencies and experiences may take precedence.

    Staffing exceptions to the above must be approved by the hiring manager's leader and Human Resource Business Partner.

    Values : Regularly and consistently demonstrates Nationwide Values.

    Job Conditions :

    Overtime Eligibility : Not eligible (Exempt)

    Working Conditions : Normal office environment.

    ADA : The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

    Benefits : We have an array of benefits to fit your needs, including : medical / dental / vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more.

    Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

    Note to Employment Agencies : We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

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