Crisis Intervention Case Manager

Title : Crisis Intervention Case Manager

Employee Classification : Counselor

Campus : University of North Texas - Dallas

Division : DAL-Enrollment Mgmt & Student Aff

SubDivision-Department : DAL-Dean of Students

Department : DAL-Dean of Students-520000

Job Location : Dallas

Salary : Starting Salary $46,000 to $51,000, annually

FTE : 1.000000

Retirement Eligibility :

About Us - Values Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values at www.UNTSystem.edu.

Department Summary

As a department within Student Affairs, the University of North Texas at Dallas Counseling & Wellness Center offers services to all enrolled students. The UNT Dallas Counseling & Wellness Center provides short-term individual counseling, group counseling, wellness programming, crisis intervention, and case management services. The UNT Dallas Counseling & Wellness Center offers an holistic approach to providing services to students, and is committed to creating a safe, welcoming, and confirming environment for all.

Position Overview

The University of North Texas at Dallas invites applications for the position of Counselor - Crisis Intervention and Case Management (Student Services Associate).

We are seeking a compassionate and skilled Crisis Intervention Specialist / Case Manager to provide immediate support and long-term case management for students in crisis. This role combines crisis response, resource coordination, and student advocacy to ensure student safety, stability, and success.

Minimum Qualifications

Master's degree in psychology, Counseling, Clinical or Educational Psychology, Social Work or related field. Must be licensed by the State of Texas as LPC, LPC ' Associate, LMFT, LMFT-Associate, LMSW, or equivalent; or have the ability to obtain appropriate licensure within twenty-four months of employment.

Knowledge, Skills and Abilities

• Respond promptly to student crises, providing assessment, intervention, and follow-up.
• Manage emergency funding requests, housing needs, and access to campus resources, including the Trailblazer Care Pantry and Clothing Closet.
• Develop individualized support plans and connect students to on-campus and community services.
• Maintain accurate records and documentation while adhering to confidentiality standards.
• Collaborate with counseling staff, faculty, and campus departments to address student needs holistically.
• Participate in professional development and campus initiatives related to mental health and crisis support.

Preferred Qualifications

Required License / Registration / Certifications

Master's degree in Social Work, Psychology, or related mental health field REQUIRED.

Must hold an active Texas license in one of the following areas or be eligible to obtain licensure within 24 months of employment in one of the following :

Job Duties

Physical Requirements

Environmental Hazards

No adverse environmental conditions expected.

Work Schedule

Monday- Friday (8 : 00 am - 5 : 00 pm), some evenings and Saturday availability required

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit and takes actions to prevent discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.