Operations Associate

Operations Associate

Perform tasks in accordance with standard procedural guidelines. Responsible for completing check logging, check processing, document processing, managing CLEAR queues, and placing / receiving calls to / from insurance carriers. Provide assistance and backup support to meet client requirements and service level agreements (SLAs). Undertake additional duties or special projects as assigned, according to business needs.

Location : Onsite Monday to Friday, 8 : 00 AM to 4 : 30 PM EST

Pay Rate : $16.00 per hour

Requirements :

• Ability to work onsite during designated shift hours (Monday to Friday, 8 : 00 AM 4 : 30 PM EST).
• Follow standard procedural guidelines and client policies.
• Perform check logging, check processing, document processing, manage CLEAR queues, and make / receive calls to insurance carriers.
• Efficient use of client and company proprietary applications.
• Provide assistance and backup support to meet requirements and service levels.
• Handle tasks received via faxes, reports, correspondence, and refund / return checks.
• Demonstrate strong attention to detail and technical knowledge.

Qualifications :

Nice to Have :

If you are detail-oriented, reliable, and eager to contribute in an operations-focused role, we encourage you to apply! As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources.

Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.