Program Manager 2 - Inbound Planning - Seattle

Program Manager 2, Inbound Planning

The Program Manager 2, Inbound Planning will be accountable for Inbound Planning S&OE activities within the Operations Planning team. This role will support our DC to Store S&OE, driving weekly routines aimed at driving operational execution across Supply Chain Operations, Transportation and Store Operations. In addition, this role will focus on operational scaled event planning and execution and delivering impactful ad-hoc analyses. The Program Manager 2 will work cross-functionally with key teams, including Merchandising and Allocation, Inbound Flow, Supply Chain Operations, Transportation, and Store Operations, to optimize operational processes, improve decision-making, and ensure alignment across the organization.

This individual will possess strong analytical and communication skills, a collaborative mindset, strategic thinking and the ability to manage complex projects within a dynamic and cross-functional environment. This role will be pivotal in driving cross-functional collaboration, ensuring operational alignment, and delivering successful execution.

A Day In The Life

• Manage weekly Inbound Planning S&OE routines focused on DC to Store activities, including planning, facilitation, and follow-ups. Analyze operational performance metrics and identify actionable insights to support decision-making.
• Collaborate with stakeholders to translate DC to Store S&OE outcomes into clear action plans and monitor progress. Clearly communicate findings, recommendations and progress updates to leadership and cross-functional teams.
• Lead planning efforts for Scaled Event Inbound execution across Operations, ensuring alignment with Inbound Flow, Supply Chain Operations, Transportation, and Store Operations teams. Identify risks and develop mitigation strategies to ensure smooth operations during peak-periods.
• Conduct deep-dive analyses based on the outcomes of Inbound S&OE routines and organizational needs. Deliver data-driven recommendations to address operational challenges and optimize processes.
• Build strong relationships with stakeholders across Operations and other functions to ensure alignment and effective execution.
• Contribute to a culture of continuous improvement by identifying opportunities for process enhancements.

You Own This If You Have

• 5+ years of experience in Supply Chain, Sales & Operations Execution (S&OE), Business/Financial analysis, or a related role, with a strong focus on operational planning and execution.
• Advanced proficiency in MS Excel and PowerPoint. Familiarity with data visualization tools (e.g., Power BI, Tableau) or basic SQL is a plus.
• Experience working in a strategy-focused role, with a strong ability to align operational execution with long-term business objectives.
• Familiarity with program and project management tools and methodologies.
• Demonstrated business acumen, analytical expertise, and problem-solving skills, with the ability to identify operational inefficiencies, drive process improvements, and deliver strategic outcomes in a dynamic S&OE environment.
• Demonstrated ability to navigate ambiguity, manage large and complex data sets, and develop actionable insights to support decision-making under uncertainty.
• Strong interpersonal and collaboration skills, with the ability to work cross-functionally at all levels of the organization. Exceptional verbal and written communication skills.

We've got you covered Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.

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Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$92,000.00 - $155,000.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf