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Director, Commercial Performance

Director, Commercial Performance

North Carolina StaffingRaleigh, NC, US
21 hours ago
Job type
  • Full-time
Job description

Director, Commercial Performance

This role is based at one of our corporate offices in Dallas, TX; McLean, VA; or remote. This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, marketing & eCommerce, and analytics functions. As Director, Commercial Performance reporting to Senior Commercial Director, you will support the launch of emerging brands through these areas which are at the core of Hilton's "commercial engine" and are important to Hilton's ability to achieve profitable growth.

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as :

  • Go Hilton travel program : 110 nights of discounted travel with room rates as low as $40 / night
  • Hilton Shares : Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
  • Paid parental leave for eligible Team Members, including partners and adoptive parents
  • Mental health resources including free counseling through our Employee Assistance Program
  • Paid Time Off (PTO)

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate.

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like :

  • Curate compelling presentations and effectively communicate the brand performance narrative to senior leadership.
  • Influence strategy and related commercial activity across different partners.
  • Leverage multiple data sources to conduct performance analysis of past and future trends to identify risks, opportunities and performance drivers.
  • How you will collaborate with others :

  • Develop commercial plan and conduct regular calls with partners to review progress, validate plan effectiveness and drive accountability.
  • With your deep understanding of brand and category commercial performance, provide input and consultation.
  • Contribute to Quarterly Business Review with Senior Commercial Services leadership through written brand performance narrative.
  • Unearth new tools to be used to improve commercial efficiency and enhance business processes.
  • What projects you will take ownership of :

  • Collaborate with the Senior Commercial Director in defining capabilities and in creation and execution of processes for emerging brands to ensure efficient and profitable outcomes, improve performance and support growth.
  • Facilitate regular meetings with brand heads, curating content and communicating performance and commercial actions to achieve targets.
  • You have these minimum qualifications :

  • Ten (10) years of professional experience
  • Five (5) years working in commercial functions
  • Experience conducting analysis alongside supporting storytelling with strong acumen in Microstrategy or other business intelligence platform
  • Experience in Hotel / Short Term Rental industry
  • It would be useful if you have :

  • Bachelor's Degree
  • Five (5) years of Director level or people leadership experience
  • Exposure to multiple commercial functions and / or deep understanding of commercial operating model
  • Experience in developing and launching new brands / product and / or emerging technologies
  • Cross-brand or product line experience
  • Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces.

    We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.

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