Manager

Restaurant Manager

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Restaurant Manager is responsible for overseeing daily operations, ensuring a high level of guest satisfaction, managing a motivated team, and driving store profitability. This position requires strong leadership, organizational, and customer service skills to deliver high-quality food and beverages in a fast-paced environment.

Key Responsibilities :

Team Leadership & Management :

Recruit, train, and supervise team members

Ensure compliance with company policies, procedures, and standards

Operational Management :

Oversee daily store operations, including opening and closing procedures

Ensure that all food safety procedures are followed and that equipment is maintained properly

Customer Service & Sales :

Maintain high standards of guest service, addressing complaints and concerns professionally

Implement strategies to drive sales, increase guest loyalty and improve overall store performance

Financial Management :

Track store financial performance including sales, labor costs and inventory control

Manage cash handling, banking, and financial reporting procedures

Benefits of working for a Dunkin' franchisee :

• Competitive wages
• Awesome team-oriented environment
• Great potential for growth within the company
• Health, Dental and Vision insurance
• Company matched 401K
• Weekly Pay
• Paid Vacations
• Birthday Bonus
• Anniversary Bonus
• Manager of the month
• Manager of the Quarter
• Manager of the year
• Quarterly team building outings
• Vendor discounts

This role is perfect for someone who thrives in a fast-paced environment, has a passion for customer service and can motivate a team to deliver excellent results.

Required : High School Diploma or Equivalent; college degree in hospitality or business management preferred

Skills : Strong leadership and team-building skills; Excellent communication and customer service skills; Ability to manage multiple tasks and work in a fast-paced environment; Proficient in using technology, including POS systems and Microsoft Office and Excel; Flexible availability, including weekends, holidays, and early mornings or late nights as needed; Must have reliable transportation