Community Association Manager

Job Description

Community Association Manager

Lead. Innovate. Grow.

Are you ready to take charge and make an impact? RowCal is seeking a Community Association Manager who thrives on managing complex obligations, building strong HOA relationships, and driving results through collaboration. Join us at a pivotal stage of growth and unlock opportunities for career advancement as our branch expands. If you’re ready to bring your HOA experience, strategic mindset, and ability to lead others as your portfolio expands, we want you on our team.

Apply today and help us redefine what exceptional HOA management looks like!

Location : Arlington Heights, IL - Portfolio could be anywhere from Napperville to Foxlake with the majority of the concentration in and around Arlington Heights, IL

Schedule : Monday - Friday 9am - 5pm with some night meetings to meet business needs (dependent on the HOA board's needs). Role is potentially hybrid after training at the discretion of the Director of Community Management.

About RowCal

RowCal is a fast-growing, innovative HOA and Property Management company, bringing "The Smarter Way to HOA" to thriving communities across the United States. Focused on Our Mission "To empower, enrich and elevate HOA communities and the lives of our employees who serve them", we are committed to doing things better with a can-do attitude and joyful spirit that puts HOA leaders at ease. We'll be a partner who cares, collaborates and creates the best HOA experience for a community.

Our core values of "trust, innovation, fun, and growth" are at the heart of everything we do. Help us transform HOA communities and make "home" extra special for the members we serve. You'll love what you do!

Role and Responsibilities

RowCal Community Managers are responsible for the overall management and oversight of a portfolio of community associations. At RowCal, the Community Manager is not tasked with all the coordination and execution of all services needed by the community but will act as a liaison between the association board and RowCal's supporting divisions or third-party ancillary service providers. At RowCal, we view the Community Manager as the association's "relationship manager".

Ongoing

• Review, coordinate, and respond to homeowner ACC requests.
• Review and upkeep of all work orders.
• Oversight of covenants enforcement and issuing violations.
• Homeowner, Board, and association data administration in CINC Systems.
• Act as main point of contact for all Board communications through all channels.
• Administration of on-site association amenities and gate houses.
• Retention and administration of all association records in SharePoint and WebAxis including, but not limited to, governing documents, rules & regulations, management agreements, service contracts and proposals, homeowner and board communications, vendor communications, etc.
• Address and resolve all homeowner escalations.
• Act as liaison between Board of Directors and all RowCal supporting divisions and third-party ancillary service providers.
• Update and maintain the management plan in CINC Systems as necessary with board meetings, site inspections, vendor meetings, maintenance calendar, WebAxis Calendar, community events, vendor service dates, etc.
• Drafting and execution of all association communications including statutory notices, newsletters in coordination with the Board / committee, emergency notifications, email blasts, text blasts, etc.

Daily Minimum

Weekly Minimum

Monthly Minimum

Quarterly Minimum

Annual Minimum

Requirements / Skills

Pay Range

The estimated starting pay range for this role is $75,000 - $90,000 per year. This good faith estimate is based upon RowCal's typical starting pay range for this role. Actual pay range depends on many factors including each employee's qualifications and market conditions and is subject to change.

Benefits

In addition to offering our team members competitive pay, we offer an excellent benefits package including 401k matching, paid time off, health insurance, dental insurance and vision insurance for employees and dependents. We also offer disability insurance along with other important benefits to ensure that our workers feel respected and valued. Although we work hard, we encourage our employees to always maintain a healthy work-life balance, so they can focus on their families and pursue outside interests.

We also strongly believe in community service and in making an impact at the local level. As a RowCal employee, you'll be allotted time off each year to engage in service with one of our community service partners.

RowCal is an Equal Opportunity Employer, meaning we do not discriminate against any employee or applicant because of race, color, sex, ancestry, national origin, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, military or veteran status, or any other or any other federal, state or local protected class.