Customer Service Rep 3551 Lexington Ave N

Job Description

Job Description

Company Description

North Star Pizza is a 27 store Franchise that is looking to expand and grow.  This will allow for unlimited potential for growth within our company.

Job Description

Join our team as a Customer Service Representative at our Arden Hills, United States location! We're looking for a friendly and empathetic individual to provide exceptional support to our valued customers.

• Answer incoming customer calls, emails, and chat messages in a timely and professional manner
• Resolve customer inquiries, complaints, and issues with patience and understanding
• Process orders, returns, and exchanges accurately and efficiently
• Maintain up-to-date knowledge of products, services, and company policies
• Collaborate with other departments to ensure customer satisfaction
• Document customer interactions and update account information in our database
• Identify and escalate complex issues to appropriate team members or supervisors
• Provide personalized solutions to meet individual customer needs
• Participate in ongoing training to enhance customer service skills and product knowledge
• Pay range $12-18

Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.