Front Office Team Lead

We're Hiring : Front Office Lead

If you’re ready to lead with positivity, laugh a little (okay, a lot), and help patients feel truly cared for - we want to hear from YOU!

Are you a people-loving, super-organized go-getter who thrives in a fast-paced, patient-first environment? Do you love making someone’s day while keeping everything running like clockwork? Then we’d LOVE to meet you!

Who We Are :

Our vision is to be the best office in East Tennessee by being a warm, welcoming dental practice where smiles are contagious, and teamwork is everything. Our mission is to provide exceptional patient care by building relationships of trust and compassion and that starts with the right person leading our team!

About the Position :

This is a 32-40 hour per week position with some flexibility based on your availability and our scheduling needs. We’re looking for someone who can commit to consistent weekly hours while helping keep our office running smoothly and joyfully. Our typical schedule runs Monday through Friday, with occasional early closures or extended lunch breaks (yes, we believe in work-life balance!).

You’ll be working closely with both our clinical and front office team - great communication, leadership, and a can-do attitude is key!

What You’ll Do :

As our Front office Lead, you’ll be the heart of our practice - keeping front office duties organized, patients happy, and our team supported.

Your day-to-day might include :

• Greeting patients with a smile and leading the front desk.
• Scheduling appointments & coordinating the daily flow.
• Communicating with patients about treatment plans and insurance communications.
• Overseeing billing, collections, and office systems.
• Tracking KPI’s and ensuring that our goals are on track.
• Ensure quality care and the safety of our team and patients.
• Supporting our amazing team and keeping the vibes high!

What We’re Looking For :

Our Core values :

Why Join Us?

Apply today and let’s make smiles happen together!