Manager In Training

Description:

Cap N Cork has been serving Indiana for over 111 years! We seek to offer incredible selection, vast product knowledge and superior customer service as a resource in the communities we serve.

When you step into a Cap N Cork store, we hope you’ll be not only surprised, but amazed, by our selection, knowledge, and willingness to go above & beyond for our loyal customers. We really get into and take pride in the history and culture of consuming responsibly!

Summary:

Manager in Training is an opportunity to prepare a qualified, dedicated candidate to further learn how to manage operations and activities of a store and staff. The Manager in Training is asked to assist in the execution of company policies, procedures, programs, and to meet and/or exceed sales and other internal goals. From this position, your Area and Zone Manager will collectively determine the best role of promotion between Assistant Store Manager or Store Manager.

Requirements:

• Welcoming and helpful attitude toward guests and other team members
• Communicating effectively, using positive language, to internal staff & external visitors
• Strong time management and prioritization skills
• Advanced math, utilizing decimals & money counting skills
• Professional appearance and a friendly, approachable demeanor
• Ability to communicate and motivate effectively
• Collect, interpret, and/or analyze complex data and information
• Strong attention to detail
• Process customer purchases, perform general cleaning duties, stocks shelves and merchandise displays neatly
• Comply with all established company policies and procedures while upholding the security and confidentiality of documents and data

Requirements:

DUTIES AND RESPONSIBILITIES:

The following reflects management’s definition of essential functions for this job but does not restrict the tasks which may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Assists in coordination of store activities in a manner to maximizes sales, profits, and customer satisfaction.
• Assists in interviewing, selection, hiring, and training of all hourly associates.
• Maintains highest level of customer service by ensuring service standards are high and minimal complaints are quickly resolved.
• Assist in supervision of freight process to ensure compliance to company guidelines and productivity standards.
• Assists in maintaining interior and exterior store standards; ensures merchandise presentation is in accordance with company direction.
• Assists in management and supervision of office functions, payroll, and controllable expenses.
• Assists in development and implementation of creative plans to increase store sales while minimizing loses.
• Maintains communication with Area and Zone Managers to stay abreast of company initiatives.
• Assist in providing human resource management, including but not limited to staffing plans, performance evaluations, and training & development.
• Assist in the preparation of all necessary reports and paperwork.
• Performs other duties as assigned by direct supervisor.

SUPERVISORY RESPONSIBILITIES:

• Assists in supervision of store staff

Travel:

• Minimal travel is expected for this position

Eligibility Requirements:

• Must be 21 years of age or older
• Ability to maintain an Indiana State Employee Liquor Permit
• Ability to maintain an Indiana State Approved Server Training Certification

Physical Requirements:

• Regularly needed to stand, bend, reach, push, pull, lift, carry and walk about the store
• Ability to move less than 10 lbs frequently and up to 50 lbs occasionally, using a dolly when needed to ensure safety
• Must be able to perform duties without supervision

Eligible Employee Benefits:

• Premium Pay paid out bi-weekly - based on experience, availability and level of service provided to our customers
• Quality, comprehensive paid training
• Store-to-Store Travel Mileage Reimbursement
• 401k with company percentage match
• Access to HSA
• Paid vacation, holidays, and sick leave
• Benefits package including medical, dental, vision, & life insurance

This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required.