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Renee Hyde - State Farm Agent
Customer Service Representative - State Farm Agent Team MemberRenee Hyde - State Farm Agent • Windsor, CA, US
Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Renee Hyde - State Farm Agent • Windsor, CA, US
30+ days ago
Salary
$47,000.00 yearly
Job type
  • Full-time
Job description
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Health insurance
  • Paid time off
  • Training & development

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm Insurance and financial service products.

Responsibilities


  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
Requirements

  • Excellent communication skills - written, verbal and listening
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Ability to work in a team environment
  • Ability to effectively relate to a customer
  • Sales experience recommended
  • Bilingual - Spanish Required
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Customer Service Representative - State Farm Agent Team Member • Windsor, CA, US

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