Pre- Sales Solutions Engineer

Overview

Pre‑Sales Solutions Engineer role at Relevance AI. We’re hiring a Pre‑Sales Solutions Engineer focused on pre‑sales (~80%) with light post‑sales handover (~20%). You’ll partner with Account Executives and Enterprise prospects to qualify use cases, lead discovery, design solution architectures, and win the technical decision. You’ll build high‑impact demos and POCs / POVs on our low‑code / no‑code platform (with code where it counts), validate integrations (APIs, auth), and define success criteria, timelines, and ROI. You’ll handle technical evaluations (RFIs / RFPs, security), package reusable assets, and ensure a crisp handoff to post‑sales with clear docs, reference designs, and LOE / SOW inputs.

Location : San Francisco, United States (Hybrid - 3 Days In Office)

Headquartered in San Francisco and Sydney, Relevance AI is building the home of the AI workforce, empowering teams to delegate meaningful work to AI agents that think, act, and collaborate like experts.

About Us At Relevance AI, we’re building the home of the AI workforce. Our mission is to empower every team to delegate meaningful work to AI agents that think, act, and collaborate like experts. Our technology powers industry leaders such as Canva, Databricks, Confluent, Autodesk, Lightspeed, Rakuten, Aveva, Qualified, and Activision Blizzard. We’re backed by Bessemer Venture Partners, Insight Partners, Peak XV, and King River Capital, with a Series B raised in April 2025. We operate on a hybrid model from San Francisco and Sydney, valuing curiosity, collaboration, and execution.

The Role We’re hiring a Pre‑Sales Solutions Engineer focused on pre‑sales (~80%) with light post‑sales handover (~20%). You’ll partner with Account Executives and Enterprise prospects to qualify use cases, lead discovery, design solution architectures, and win the technical decision. You’ll build high‑impact demos and POCs / POVs on our low‑code / no‑code platform (with code where it counts), validate integrations (APIs, auth), and define success criteria, timelines, and ROI. You’ll handle technical evaluations (RFIs / RFPs, security), package reusable assets, and ensure a crisp handoff to post‑sales with clear docs, reference designs, and LOE / SOW inputs.

This role is part of our continuous growth. We practice always‑on hiring as we scale the Solutions Engineering team, and we regularly add exceptional talent to join our expanding team.

Your impact

• Lead technical discovery to map business goals, requirements, constraints, and success criteria.
• Design solution architectures and reference patterns; produce clear diagrams and option trade‑offs.
• Build and run high‑impact POCs / POVs : scope, success metrics, timelines, and stakeholder alignment.
• Deliver tailored demos that showcase value, ROI / TCO, and operational impact; handle objections and competitive differentiation.
• Validate integration feasibility with customer systems via APIs (REST / GraphQL), webhooks, and auth (OAuth2 / SAML / JWT); create sample requests and snippets.
• Prototype agent workflows, prompts, tools, and light RAG; set evaluation and guardrails for quality.
• Respond to RFIs / RFPs and security reviews (data residency, SOC 2, SSO, network options) with crisp, accurate answers.
• Estimate implementation effort and contribute to SOWs / LOEs; ensure a clean handover to post‑sales.
• Capture customer feedback and influence product roadmap; package reusable demo assets and patterns.
• Partner with Account Executives for deal strategy, multithreading, and forecast accuracy.

What We’re Looking For

Why Join Us?

Benefits

Work Authorization : At this time, we are not able to sponsor visas or transfer immigration status for candidates applying to U.S.-based roles. You must be authorized to work in the United States without current or future sponsorship.

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